Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox 30 hangs after waking on Mac

  • 5 antwoorde
  • 5 hierdie probleem
  • 4 views
  • Laaste antwoord deur FredMcD

GooseLegs101
GooseLegs101
more options

I leave firefox open and my computer goes to sleep. After waking firefox hangs and is unresponsive to clicks and keyboard strokes for at least 30 seconds. I have checked CPU usage and removed all profiles as well as reinstalled firefox. I have also opened in safemode. Still does not fix. It has been going on for a couple weeks now. Is there some hidden files that are causing this or is my Mac causing this.

I run OS X 10.9.4 Processor 2.3 GHx Intel Core i7 Memory 8GB 1600 MHz DDR3 with firefox 30

Please anyone with insight would be helpful.

I leave firefox open and my computer goes to sleep. After waking firefox hangs and is unresponsive to clicks and keyboard strokes for at least 30 seconds. I have checked CPU usage and removed all profiles as well as reinstalled firefox. I have also opened in safemode. Still does not fix. It has been going on for a couple weeks now. Is there some hidden files that are causing this or is my Mac causing this. I run OS X 10.9.4 Processor 2.3 GHx Intel Core i7 Memory 8GB 1600 MHz DDR3 with firefox 30 Please anyone with insight would be helpful.

All Replies (5)

FredMcD
FredMcD
more options

Before you leave the computer for a time, try this;

Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Then let it go for a while. After restart.

GooseLegs101
GooseLegs101 Vraag-eienaar
more options

Did nothing. I am checking for virus' now.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Does it help if you boot the computer in Safe Mode?

Starting up in Safe Mode: http://support.apple.com/kb/HT1455

GooseLegs101
GooseLegs101 Vraag-eienaar
more options

I checked I have zero virus'. I went into safe mode and tried firefox after sleep. Still the same problem. I verified my disk and permissions. Still the same problem.

Thanks everyone for your help. I will keep trying things. Last resort is a complete erase of the system.

FredMcD
FredMcD
more options

Question, why do you want Firefox to stay active? This could be a factor.