Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Unable to receive messages on a PC but Android Tablet & iPhone OK!

  • 1 antwoord
  • 1 het hierdie probleem
  • 4 views
  • Laaste antwoord deur christ1

more options

I would please appreciate help with a Thunderbird ver 31.3.0 problem on my two PC's (Windows 8 PRO 64-BIT and Windows 7 PRO 32-BIT) that prevents me from receiving emails dated 18 December 2014 and onwards. Sending is fine. I can though download the same email dated 17 December 2014 but no more.

My Android Asus 7" Tablet and iPhone 4 are both able to receive/send emails and are both connected by wireless to my broadband router, the same one to which my PC's are connected. I have tried wireless on my PC's but still does not work.

Contacted my broadband supplier in the UK (Sky) and went through all the Thunderbird settings which were fine.

I then installed a GMK UK email account and downloaded emails no problem!

My suspicion is therefore that there is some form of problem with Thunderbird/Mozilla's systems but not sure.

Any assistance would be much appreciated.

Thank you.

Robert

I would please appreciate help with a Thunderbird ver 31.3.0 problem on my two PC's (Windows 8 PRO 64-BIT and Windows 7 PRO 32-BIT) that prevents me from receiving emails dated 18 December 2014 and onwards. Sending is fine. I can though download the same email dated 17 December 2014 but no more. My Android Asus 7" Tablet and iPhone 4 are both able to receive/send emails and are both connected by wireless to my broadband router, the same one to which my PC's are connected. I have tried wireless on my PC's but still does not work. Contacted my broadband supplier in the UK (Sky) and went through all the Thunderbird settings which were fine. I then installed a GMK UK email account and downloaded emails no problem! My suspicion is therefore that there is some form of problem with Thunderbird/Mozilla's systems but not sure. Any assistance would be much appreciated. Thank you. Robert

All Replies (1)

more options

What is the account type on both, your tablet and phone - POP or IMAP?