Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How do I get rid of this bar at the bottom of my browser?

  • 6 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur matt7425

more options

http://i.imgur.com/hccpdNi.png

I currently use firefox 21 and love the way it looks, but I I tried downloading firefox 39 and using classic theme restorer to see if I could get 39 to look like 21. I couldn't get it to look the same so I deleted firefox 39, but now firefox 21 has this bar at the bottom. When I click the x nothing happens.

picture is firefox 21 with bar at bottom. I had firefox 39 in a separate folder and change nothing to firefox 21.

http://i.imgur.com/hccpdNi.png I currently use firefox 21 and love the way it looks, but I I tried downloading firefox 39 and using classic theme restorer to see if I could get 39 to look like 21. I couldn't get it to look the same so I deleted firefox 39, but now firefox 21 has this bar at the bottom. When I click the x nothing happens. picture is firefox 21 with bar at bottom. I had firefox 39 in a separate folder and change nothing to firefox 21.

Gekose oplossing

I redownloaded firefox 39 to uninstall classic theme restorer and now the bar is gone. Thanks for the help and quick replies.

Lees dié antwoord in konteks 👍 0

All Replies (6)

more options

Did you install any extensions that affect the Add-on bar?

To rule out extensions as an issue, you could test in Firefox's Safe Mode. That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?

more options

Also, it goes without saying that Firefox 21 is dangerous to use on the web due to its numerous unpatched, publicly disclosed security flaws.

If you can't stand how Firefox 29+ looks and can't find a fix for it, perhaps you should consider using SeaMonkey (or another browser based on core Firefox code) with an old-timey interface that is being kept up-to-date.

more options

Firefox 21 doesn't have the 3-bar, but I found the safe mode restart. The bar is gone in safe mode. I downloaded classic theme restorer, while on firefox 39, but it doesn't show up in my current addon list. It isn't supported in 21.

more options

Hmm, it sure looks like the Add-on bar, but it's not? Is there any "extra" Add-on bar on the toolbar list? Either:

  • right-click a blank spot on the tab bar (or the "+" button)
  • View > Toolbars

If the problem can't be tracked down to a particular extension, perhaps the toolbar customization file got corrupted somehow. You could try this, it will reset your toolbars back to defaults:

Open your current Firefox settings (AKA Firefox profile) folder using either

  • Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

In the first table on the page, click the "Show Folder" button. This should launch a new window listing various files and folders in Windows Explorer.

Leaving that window open, switch back to Firefox and Exit using File > Exit

Pause while Firefox finishes its cleanup, then rename localstore.rdf to localstore.old.

Start Firefox back up again. Is that bar gone?

more options

I added the addon bar to show that it's a different bar. Also the classic theme restore shows up despite being incompatible with firefox 21. Maybe I need to redownload 39 to uninstall it.

http://i.imgur.com/U9eaxiJ.png

more options

Gekose oplossing

I redownloaded firefox 39 to uninstall classic theme restorer and now the bar is gone. Thanks for the help and quick replies.