Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Can't install add-ons from addons.mozilla website

  • 2 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur isidonis

isidonis
isidonis
more options

can’t add/install any new addons from the website. The install button keep asking to download FF. I have the newest FF 61.0.1 installed. I tried creating new profile but it still not working. Can someone help?

can’t add/install any new addons from the website. The install button keep asking to download FF. I have the newest FF 61.0.1 installed. I tried creating new profile but it still not working. Can someone help?

Gekose oplossing

User Agent: Mozilla/5.0 (Windows NT 10.0; rv:57.0) Gecko/20100101 Firefox/57.0 anonymized by Abelssoft 1035302397

That added garbage probably has the add-ons website confused.

See this support article: https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

Lees dié antwoord in konteks 👍 1

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Gekose oplossing

User Agent: Mozilla/5.0 (Windows NT 10.0; rv:57.0) Gecko/20100101 Firefox/57.0 anonymized by Abelssoft 1035302397

That added garbage probably has the add-ons website confused.

See this support article: https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

isidonis
isidonis Vraag-eienaar
more options

Now it's working! Thank you friend for your help. :) Have a nice day.