Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I reset firefox and everything is missing all book marks book mark bar ad it wont let me set new bookmarks,Can I restore the old one?

  • 2 antwoorde
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur cor-el

more options

And everything is missing all book marks book mark bar and it wont let me set new bookmarks. Can I restore the old one? There is a file folder on my desktop that it saved. It said it would not affect this stuff is the only reason I reset it. It kept telling me it was running slow. Help Please Nancy

And everything is missing all book marks book mark bar and it wont let me set new bookmarks. Can I restore the old one? There is a file folder on my desktop that it saved. It said it would not affect this stuff is the only reason I reset it. It kept telling me it was running slow. Help Please Nancy

All Replies (2)

more options

If you used the Firefox refresh feature, you probably have a folder on your desktop called Old Firefox Data. That would have the information that you are looking for and it can be copy and pasted back into your profile folder. See Recovering important data from an old profile.

Hope this helps.

more options

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.