Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

can't log onto RBS

  • 1 antwoord
  • 1 het hierdie probleem
  • 5 views
  • Laaste antwoord deur FredMcD

shornpenblog
shornpenblog
more options

When I try to log onto my online bank firefox keeps loading the same logon details page. I enter the correct details but it takes me straight back to the same initial login asking for exactly the same digits. When I fill this out it does exactly the same thing - exactly the same page. I've tried clearing the cache etc, I've even reinstalled firefox but I keep getting that same old page which I can't get past. All other search engines do the same and present me with the same page as firefox. Please help, it's driving me mad!

When I try to log onto my online bank firefox keeps loading the same logon details page. I enter the correct details but it takes me straight back to the same initial login asking for exactly the same digits. When I fill this out it does exactly the same thing - exactly the same page. I've tried clearing the cache etc, I've even reinstalled firefox but I keep getting that same old page which I can't get past. All other search engines do the same and present me with the same page as firefox. Please help, it's driving me mad!

All Replies (1)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.