I cannot begin my lumosity session with firefox (It was easy to do with Internet Explorer)
I used to join lumosity by Internet explorer. When I changed my browser for Mozilla, after trasferring my Internet Explorer favoutites to Firefox i cann't enter Lumosity whatever I do. I receive the response "wait for contact lumosity" and after that when trnasfer of data begins the session is stopped.
All Replies (2)
Thanks for your help but there is no any result...
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache
How to clear the Firefox cache {web link}
and
- Remove Cookies
This will log you out of all sites you're logged in to. Press the <Alt> or <F10> key to bring up the tool bar. Followed by;
Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences
Then Privacy. Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.
If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar. Followed by;
Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences
Then Advanced > General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites and see if there is still a problem. Then restart.