ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

All of my Internet Browsers crash randomly.

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه FredMcD

more options

I recently built my own PC and I spent a lot of money. The only thing negative is that all Internet Browsers that I have ever owned end up crashing randomly and I cannot find a solution to my issue. It's definitely not the browsers, it's something with my computer. Adobe Flashplayer also crashes when I'm trying to listen to music on YouTube which is extremely annoying. The crashes happen at random times. Usually when I have more than two browsers open. Thanks.

c8970cee-a978-4190-8d2f-fec37f579955 bp-c6da90b3-c641-405d-a479-bf91b2141001 bp-f8cc206f-bed1-4ab0-a5a3-922cd2141001 bp-7bc8385b-a156-4a5f-9413-ebf132141001 bp-bc15fad8-aede-4aae-8795-6770d2141001 bp-befbbc8f-1207-4775-95e3-ae4262141001 bp-6cbeaea1-7dc4-45c2-8b40-a2fa42140930 bp-3b8e0930-43ae-4079-b172-bbad82140930 bp-1c16ba49-07a8-4c0e-920b-1a9882140930 bp-0d03d3d8-f53e-4adc-a7a9-939072140930 7d404d77-b0dd-45fd-8b01-1e3037477e00 bp-ffdbf5d5-43c2-4730-a17f-e0d522140929 1a4d7094-b3da-4b63-acfb-ae60d2ca485a d7cf80f2-8923-4808-8054-8155e49e7e78 1c154fcc-8d34-4ae6-9ec5-dbfb06b19497 0b061eee-a319-44e9-8dea-c2f76daa30a1 bp-9804f99b-9716-41a5-99fb-81e1d2140925


Also, here's the crash report.

AdapterDeviceID: 0x1187 AdapterDriverVersion: 9.18.13.3788 AdapterSubsysID: 27653842 AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:32.0.3,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.6.4 AvailablePageFile: 13228507136 AvailablePhysicalMemory: 5872832512 AvailableVirtualMemory: 2398838784 BIOS_Manufacturer: American Megatrends Inc. BlockedDllList: BreakpadReserveAddress: 45219840 BreakpadReserveSize: 41943040 BuildID: 20140923175406 CrashTime: 1412164052 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1411592072 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x1187, AdapterSubsysID: 27653842, AdapterDriverVersion: 9.18.13.3788 D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 2219 StartupTime: 1412163145 SystemMemoryUsePercentage: 30 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 16962887680 TotalPhysicalMemory: 8482398208 TotalVirtualMemory: 4294836224 URL: Vendor: Mozilla Version: 32.0.3 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :

MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :  
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
RSVP TCPv6 Service Provider : 2 : 1 :  
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP UDPv6 Service Provider : 2 : 2 :  
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Pgm (RDM) : 2 : 4 :  
MSAFD Pgm (Stream) : 2 : 1 : %SystemRoot%\system32\mswsock.dll

useragent_locale: en-US

I recently built my own PC and I spent a lot of money. The only thing negative is that all Internet Browsers that I have ever owned end up crashing randomly and I cannot find a solution to my issue. It's definitely not the browsers, it's something with my computer. Adobe Flashplayer also crashes when I'm trying to listen to music on YouTube which is extremely annoying. The crashes happen at random times. Usually when I have more than two browsers open. Thanks. c8970cee-a978-4190-8d2f-fec37f579955 bp-c6da90b3-c641-405d-a479-bf91b2141001 bp-f8cc206f-bed1-4ab0-a5a3-922cd2141001 bp-7bc8385b-a156-4a5f-9413-ebf132141001 bp-bc15fad8-aede-4aae-8795-6770d2141001 bp-befbbc8f-1207-4775-95e3-ae4262141001 bp-6cbeaea1-7dc4-45c2-8b40-a2fa42140930 bp-3b8e0930-43ae-4079-b172-bbad82140930 bp-1c16ba49-07a8-4c0e-920b-1a9882140930 bp-0d03d3d8-f53e-4adc-a7a9-939072140930 7d404d77-b0dd-45fd-8b01-1e3037477e00 bp-ffdbf5d5-43c2-4730-a17f-e0d522140929 1a4d7094-b3da-4b63-acfb-ae60d2ca485a d7cf80f2-8923-4808-8054-8155e49e7e78 1c154fcc-8d34-4ae6-9ec5-dbfb06b19497 0b061eee-a319-44e9-8dea-c2f76daa30a1 bp-9804f99b-9716-41a5-99fb-81e1d2140925 Also, here's the crash report. AdapterDeviceID: 0x1187 AdapterDriverVersion: 9.18.13.3788 AdapterSubsysID: 27653842 AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:32.0.3,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.6.4 AvailablePageFile: 13228507136 AvailablePhysicalMemory: 5872832512 AvailableVirtualMemory: 2398838784 BIOS_Manufacturer: American Megatrends Inc. BlockedDllList: BreakpadReserveAddress: 45219840 BreakpadReserveSize: 41943040 BuildID: 20140923175406 CrashTime: 1412164052 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1411592072 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x1187, AdapterSubsysID: 27653842, AdapterDriverVersion: 9.18.13.3788 D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 2219 StartupTime: 1412163145 SystemMemoryUsePercentage: 30 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 16962887680 TotalPhysicalMemory: 8482398208 TotalVirtualMemory: 4294836224 URL: Vendor: Mozilla Version: 32.0.3 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IP] : 2 : 3 : MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IPv6] : 2 : 2 : MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll RSVP TCPv6 Service Provider : 2 : 1 : RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP UDPv6 Service Provider : 2 : 2 : RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Pgm (RDM) : 2 : 4 : MSAFD Pgm (Stream) : 2 : 1 : %SystemRoot%\system32\mswsock.dll useragent_locale: en-US

Modified by BrennanTG

All Replies (2)

more options

hello, due to the wide range of error signatures, i would speculate that your hardware might be involved in the issue. can you test the integrity of your RAM with a tool like www.memtest.org?

more options

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.