Fire fox crashes every 15 minutes what i can do?
I have big issue with firefox. It crashes every 15 minutes i delete the old version and installed the latest version but the problem is still there
All Replies (3)
Can you give me your crash reports?
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.
I am using chrome now here is one bp-75ede5c9-00c2-4b1b-8c9c-f4f022150223
Are you using some software that runs Firefox in a virtual machine?
This looks like an issue with updating the safe browsing database files that is causing an out-of-memory problem.
You can look at bug report(s) attached to the crash report to see what this crash is about.
- bug 1014362 - Large infallible allocations in UrlClassifier
Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html
Create a new profile as a test to check if your current profile is causing the problem.
See "Creating a profile":
- https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.
Modified