Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

email not sending on Windstream ISP network

  • 1 (رد واحد)
  • 1 has this problem
  • 9 views
  • آخر ردّ كتبه amanchesterman

sfrench222
sfrench222
more options

I am using Thunderbird on 2 computers, ver. 16.0.2 and 38.6.0 and both window 8 and 10, both quit sending emails 3 days ago. by not sending I mean they appear to be sent, a copy goes to sent file but, a none are received by anyone, including test to myself. I Spent over 7 hrs. with the isp, Windstream, trying to fix this as it appears the problem may be on their end. In the end I am informed that Windstream will no longer accept emails sent from any Thunderbird platform. I asked why they are doing this and they informed me it was because so many people are using Thunderbird? What? I have no reason to doubt this statement as both quite suddenly. I am trying to pursue this issue with Windstream but, I am basically getting nowhere. For now I am forced to use Windtream's sorry excuse for an email program.

Can they do this and is there a way to fix this?

I am using Thunderbird on 2 computers, ver. 16.0.2 and 38.6.0 and both window 8 and 10, both quit sending emails 3 days ago. by not sending I mean they appear to be sent, a copy goes to sent file but, a none are received by anyone, including test to myself. I Spent over 7 hrs. with the isp, Windstream, trying to fix this as it appears the problem may be on their end. In the end I am informed that Windstream will no longer accept emails sent from any Thunderbird platform. I asked why they are doing this and they informed me it was because so many people are using Thunderbird? What? I have no reason to doubt this statement as both quite suddenly. I am trying to pursue this issue with Windstream but, I am basically getting nowhere. For now I am forced to use Windtream's sorry excuse for an email program. Can they do this and is there a way to fix this?

All Replies (1)

amanchesterman
amanchesterman
more options

Seems odd to me. On this page they give the settings for you to use Windstream with Thunderbird, which they describe as a 'nice alternative email program': https://windstreamhosting.com/email-client-account-setup Why would they advertise how to use Thunderbird if they don't want their customers to use it?