Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I updated and restored my firefox and all of my bookmarks, passwords, and browsing history are gone

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 2 views
  • آخر ردّ كتبه FredMcD

noradel
noradel
more options

I was able to restore my bookmarks, however all of the icons next to them have the same picture which is strange.

I haven't been able to restore any of my usernames and passwords, browsing history or bookmarks. I've tried copying the entirety of the old Firefox folder over to the current one and nothing has worked.

I was able to restore my bookmarks, however all of the icons next to them have the same picture which is strange. I haven't been able to restore any of my usernames and passwords, browsing history or bookmarks. I've tried copying the entirety of the old Firefox folder over to the current one and nothing has worked.

All Replies (2)

FredMcD
FredMcD
more options

Are you talking about the Old Firefox folder on your desktop?

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

FredMcD
FredMcD
more options

Sorry, were you talking about the data files or the icons?