refresh thinks I am mobile not desktop
I refreshed firefox. When I tried to get into my other platforms some how I am now a mobile user. So I tried to refresh firefox again. Only to discover refresh will not work because firefox thinks I am mobile. I went to config reset the two items back to original settings- help and still I am stuck as a mobile user. I am not sure what else to do
All Replies (1)
Are you possibly using "Resist Fingerprinting" ?
You can check for problems with preferences. You can delete possible user.js and numbered prefs-##.js files and rename/remove the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in current Firefox releases.
You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.
- Help -> Troubleshooting Information -> Profile Folder/Directory:
Windows: Open Folder; Linux: Open Directory; Mac: Show in Finder - https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data
You can create a new profile as a quick test to see if your current profile is causing the problem.
See "Creating a profile":
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.