Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot delete folders (self-created)

  • 1 (رد واحد)
  • 0 have this problem
  • 1 view
  • آخر ردّ كتبه david

todd57
todd57
more options

I was testing adding a folder and one subfolder on my Thunderbird account. Now I wanted to delete these folders (by right-clicking and selecting DELETE). Attached is a copy of the error message I received.

Your help is appreciated. -Todd

I was testing adding a folder and one subfolder on my Thunderbird account. Now I wanted to delete these folders (by right-clicking and selecting DELETE). Attached is a copy of the error message I received. Your help is appreciated. -Todd
Attached screenshots

All Replies (1)

david
david
  • Top 10 Contributor
more options

My guess is you created the folder in an IMAP account. The online account is now holding onto it. Assuming I am right, you need to access the account online to delete the folder. Close and restart Thunderbird and the folder should no longer appear.