Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

after download, box which says 'you have chosen to open' 'greys out' after browse button is selected and whole page is frozen/crashed. PC restart neccesary.

  • 3 ردود
  • 3 have this problem
  • 3 views
  • آخر ردّ كتبه Hasan

Bookseller
Bookseller
more options

Hi Firefox After I have finished downloading a file the Mozilla Download page appears. I right click the download to open it and the 'You Have Chosen To Open' box appears in the bottom right hand corner of the screen with the 'radio button' already selected to 'Open with.. All this so far is perfectly normal. However if I click on the 'Browse' button to make a choice then the title at the top of the box, the closing 'cross' and the 'OK' button have all faded to grey and are inoperable. Furthermore the whole Firefox page is frozen/crashed and can't be closed. I have no further options than to restart the PC. I have tried various suggestions I have found on your forums including deleting cookies, turning off the hardware accelerator, and I have uninstalled and reinstalled Firefox 12. I have looked at your 'Troubleshooting Information' and it does show a graphics driver problem. However my driver is the lastest nVidia driver for my GeForce FX5200 card and it has worked fine with firefox 12.

WebGL RendererBlocked for your graphics driver version. Try updating your graphics driver to version 257.21 or newer. GPU Accelerated Windows0. Blocked for your graphics driver version. Try updating your graphics driver to version 257.21 or newer.


Here is the specification of my computer:

MSI K8N Neo motherboard (N1996 MS-7030 VER:1), an AMD Athlon (tm) 64 processor 3200+ (Socket 754) 3GB of RAM. It has at present a NVIDIA GeForce FX 5200 graphics card. The system is running Windows XP Professional 32bit with SP3 and all drivers are up to date.

I have used Firefox for many years and would not use anyone else browser ever! I have not had a problem until now. I do hope you can help me.

Kind Regards Chris

Hi Firefox After I have finished downloading a file the Mozilla Download page appears. I right click the download to open it and the 'You Have Chosen To Open' box appears in the bottom right hand corner of the screen with the 'radio button' already selected to 'Open with.. All this so far is perfectly normal. However if I click on the 'Browse' button to make a choice then the title at the top of the box, the closing 'cross' and the 'OK' button have all faded to grey and are inoperable. Furthermore the whole Firefox page is frozen/crashed and can't be closed. I have no further options than to restart the PC. I have tried various suggestions I have found on your forums including deleting cookies, turning off the hardware accelerator, and I have uninstalled and reinstalled Firefox 12. I have looked at your 'Troubleshooting Information' and it does show a graphics driver problem. However my driver is the lastest nVidia driver for my GeForce FX5200 card and it has worked fine with firefox 12. WebGL RendererBlocked for your graphics driver version. Try updating your graphics driver to version 257.21 or newer. GPU Accelerated Windows0. Blocked for your graphics driver version. Try updating your graphics driver to version 257.21 or newer. Here is the specification of my computer: MSI K8N Neo motherboard (N1996 MS-7030 VER:1), an AMD Athlon (tm) 64 processor 3200+ (Socket 754) 3GB of RAM. It has at present a NVIDIA GeForce FX 5200 graphics card. The system is running Windows XP Professional 32bit with SP3 and all drivers are up to date. I have used Firefox for many years and would not use anyone else browser ever! I have not had a problem until now. I do hope you can help me. Kind Regards Chris

الحل المُختار

Perform the suggestions mentioned in the following articles:

Check and tell if its working.

Read this answer in context 👍 2

All Replies (3)

Hasan
Hasan
more options

الحل المُختار

Perform the suggestions mentioned in the following articles:

Check and tell if its working.

Bookseller
Bookseller صاحب السؤال
more options

Dear mha007 Your brilliant! Now I have the correct terms it was the 'Opening' box that was freezing and it was the 'Choose Helper Application' that couldn't be accessed. However I followed the instructions which I have cut n' pasted below and I am sure it was the 'renaming' of the rdf file that put things right.

Thank you very much I am very grateful. Kindest Regards Chris

''Reset download actions for all file types

To reset how all file types are handled by Firefox back to default: 

   Open your profile folder:
       At the top of the Firefox window, click on the Firefox button, go over to the Help menu (on Windows XP, click on the Help menu) and select Troubleshooting Information. The Troubleshooting Information tab will open.
       Under the Application Basics section, click on Open Containing Folder. A window with your profile files will open.
       Note: If you are unable to open or use Fire​fox, follow the instructions in Finding your profile without opening Firefox.

   At the top of the Firefox window, click on the Firefox button (File menu in Windows XP) and then click Exit.
   Rename the mimeTypes.rdf file to mimeTypes.rdf.old .
   Restart Firefox. ''
Hasan
Hasan
more options

Glad to see it worked!