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I can receive mail but can not send mail

  • 1 cavab
  • 1 has this problem
  • 11 views
  • Last reply by christ1

bwledbetter
bwledbetter
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We have a Charter Business account. All of our email programs can receive email but none can send. When I call Charter they say the problem is with the email program and not them since we can send from their web portal. When send we get the message smtp.charter-business.net has timed out.

We have a Charter Business account. All of our email programs can receive email but none can send. When I call Charter they say the problem is with the email program and not them since we can send from their web portal. When send we get the message smtp.charter-business.net has timed out.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
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https://support.mozilla.org/en-US/kb/cannot-send-messages

Webmail has got nothing to do with it, and is completely independent.