Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Weird thing happens when using google on firefox

  • 2 cavab
  • 2 have this problem
  • 1 view
  • Last reply by FredMcD

more options

Since I've had firefox, everytime I'm on google and I click back after I've clicked a link it clears google so I either have to refresh the page or I have to retype whatever it was in the google search bar. I'm wondering if this happenes to other people and how to fix the problem?

Since I've had firefox, everytime I'm on google and I click back after I've clicked a link it clears google so I either have to refresh the page or I have to retype whatever it was in the google search bar. I'm wondering if this happenes to other people and how to fix the problem?

All Replies (2)

more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

For Firefox versions previous to 29.0:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox"Button reset button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

For Firefox 29.0 and above:

  1. Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information.Now, a new tab containing your troubleshooting information should open.
  2. At the top right corner of the page, you should see a button that says "Reset Firefox"Button reset. Click on it.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

more options

A work around is; From the search or other web page, right click and select Open In New Window / Tab.