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Firefox crashes

  • 3 cavab
  • 1 has this problem
  • 4 views
  • Last reply by Zerginx

Zerginx
Zerginx
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Consistent slow browsing going to "Non - responsive" then coming back after about 20 seconds, every time i tab out or change web page, if it doesnt come back i get a crash report.

most recent reports below

https://crash-stats.mozilla.com/report/index/6b649658-ff7b-457b-ac46-0a9702160430

https://crash-stats.mozilla.com/report/index/91c5321d-6fac-4320-94dc-b264f2160427

Please help, would like to get resolved so i can enjoy summer without breaking my monitor <3

Consistent slow browsing going to "Non - responsive" then coming back after about 20 seconds, every time i tab out or change web page, if it doesnt come back i get a crash report. most recent reports below https://crash-stats.mozilla.com/report/index/6b649658-ff7b-457b-ac46-0a9702160430 https://crash-stats.mozilla.com/report/index/91c5321d-6fac-4320-94dc-b264f2160427 Please help, would like to get resolved so i can enjoy summer without breaking my monitor <3

All Replies (3)

philipp
philipp
  • Moderator
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hi Zerginx, can you try to uninstall the skye click-to-play extension through the windows settings panel, since it is known to cause similar issues...

Zerginx
Zerginx Question owner
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Hi phil, thanks for the quick reply 

i tried the extensions method and control panel method of removing skype click to call but it couldnt be found anywhere, ive currently removed skype to see if that will resolve the issue.

I will reply if any issues otherwise many thanks

Rob.

Zerginx
Zerginx Question owner
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Hi, issue still present without skype downloaded, any suggestions?