Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Upgrade to 53/54 stopped firefox accessing the camera

  • 2 cavab
  • 2 have this problem
  • 10 views
  • Last reply by timddeb

more options

I recently "upgraded" from firefox 52 to FF 53, then 54. Immediately from 52>53 Firefox was unable to access the camera. I was using appear.in. It worked just before the downgrade. Moving to 54 did not help How do I unlock this, or revert to FF52 please?

BTW windows 7

I recently "upgraded" from firefox 52 to FF 53, then 54. Immediately from 52>53 Firefox was unable to access the camera. I was using appear.in. It worked just before the downgrade. Moving to 54 did not help How do I unlock this, or revert to FF52 please? BTW windows 7

All Replies (2)

more options

Firefox 52 and later releases only support the Shockwave Flash plugin and disable all other plugins. If you need to use other plugins then you can use the Firefox 52 ESR release. Otherwise you can stay with the current Firefox release version.

Why-do-Java-Silverlight-Adobe-Acrobat-and-other-plugins-no longer work.

more options

thanks for replying. So why did it work in 52, and not 53? What plug in do I need to use so theat firefox can access my laptop's camera?