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How can I get rid of the message "Saisissez votre mot de passe pour daniel@sasdve.com sur pop.mailprotect.be ?

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  • Last reply by Matt

SophieDaniel
SophieDaniel
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When I open my Thunderbird internet account, I get the following message "Saisissez votre mot de passe pour daniel@sasdve.com sur pop.mailprotect.be". When I press OK, the system answers "Echec de l'envoi du mot de passe pour l'utilisateur daniel@sasdve.com. Le serveur de courrier pop.mailprotect.be a répondu: Authentication failed. When I press the "Annuler" key (Cancell key) the message dissapears and I get access to my mails. What shall I do to cancell this message ? Regards, Daniel.

When I open my Thunderbird internet account, I get the following message "Saisissez votre mot de passe pour daniel@sasdve.com sur pop.mailprotect.be". When I press OK, the system answers "Echec de l'envoi du mot de passe pour l'utilisateur daniel@sasdve.com. Le serveur de courrier pop.mailprotect.be a répondu: Authentication failed. When I press the "Annuler" key (Cancell key) the message dissapears and I get access to my mails. What shall I do to cancell this message ? Regards, Daniel.

All Replies (1)

Matt
Matt
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  • Top 10 Contributor
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I would guess you have the account twice.

Please go to the troubleshooting information on the help menu. Drag with your mouse over the account setting part and then Ctl+C to copy it and then paste it into a reply here on this forum.