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Empty subject and mails after importing Mbox file

  • 3 cavab
  • 1 has this problem
  • 11 views
  • Last reply by Toad-Hall

ralph47
ralph47
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Hi People,

I want to import a Gmail Mbox file to Mozilla Thunderbird. I have tried it on several ways:

1) Via ImportExportTools NG 2) Via a feed solution.

The Mbox file is imported correctly, but I can only see the from and date information. Unfortunately the Subject and imported email is empty.

Could someone please help me out, thanks.

Regard,

Ralph van Essen

Hi People, I want to import a Gmail Mbox file to Mozilla Thunderbird. I have tried it on several ways: 1) Via ImportExportTools NG 2) Via a feed solution. The Mbox file is imported correctly, but I can only see the from and date information. Unfortunately the Subject and imported email is empty. Could someone please help me out, thanks. Regard, Ralph van Essen

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
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Does the gmail mbox file have a .mbox extension? If so, remove the extension and copy the file into the Mail/Local Folders folder of the profile folder, with TB closed. Help/Troubleshooting, Profile Folder, Open Folder to open the profile. Does the folder appear under Local Folders when you restart TB?

ralph47
ralph47 Question owner
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Thanks for your reply!

I have tried it when deleting the .mbox extension and yes it appears in the local folders after restarting TB. Unfortunately all mails and subjects are still empty. See attachment

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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I've checked on google forum and located others having same issue. Some people do this on a regular basis and have suddenly noticed a problem. All reports are within the last couple of days. https://support.google.com/mail/thread/112886903/incomplete-takeout-gmail-export-missing-email-bodies?hl=en