Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Constant tabs crashing in the last few weeks - soooo frustrating - crash report fails to send every time so pasted below

  • 8 cavab
  • 1 has this problem
  • 11 views
  • Last reply by rick.mank

more options

33A943B0-E593-4313-9168-9715061B403C 2021-12-09, 3:28 p.m. 5706D5D9-7A34-44BC-88F8-30800845F70F 2021-12-09, 3:27 p.m. 94B2D3D2-8E89-42D3-9DE3-D2CC5ECDE843 2021-12-09, 2:40 p.m. 4E906152-2A0A-4562-B2BC-A134C5357118 2021-12-09, 1:27 p.m. 3C4A27B5-EA05-48D4-A96A-1D437EEA41A7 2021-12-09, 1:24 p.m. F61C34FF-5BC9-42B9-B1F6-F0338678F8EC 2021-12-09, 1:24 p.m. 737A91F8-8660-4F86-A4DC-23E48D7BF418 2021-12-09, 1:24 p.m. FB02814C-D9B2-41EB-84A9-FD19308AF8F8 2021-12-09, 1:24 p.m. F7108A42-A347-4858-9A9C-D72CEADE14C4 2021-12-09, 10:52 a.m. CEC70BB2-1A15-4EF4-83BA-94623EE44387 2021-12-09, 10:40 a.m. 251355BB-2EC3-400D-A1CE-CCCC0E7B7C21 2021-12-08, 8:15 a.m. D819E516-8101-49A9-90F2-236AF71BB4DC 2021-12-08, 8:02 a.m. D7BC76CE-394E-4542-950A-6A54F7E20824 2021-12-08, 7:24 a.m. F56CC63E-92D5-44B5-8F14-8C4155230FAD 2021-12-07, 3:47 p.m. E0CFAB29-9A95-4833-94F2-E62ECEE9760B 2021-12-07, 3:41 p.m. 1FD64C60-5BC5-4245-B77D-9942892F5F89 2021-12-07, 9:04 a.m. EE8D4D5B-CF27-4EDD-BE97-623CA89F92C6 2021-12-07, 9:04 a.m. CD40A8DE-95BB-4227-A104-79635D25C69B 2021-12-07, 8:58 a.m. 40B1F67A-301F-40AA-9448-98403B5AABCF 2021-12-07, 8:35 a.m. 708D1248-C05D-4B72-A49B-03598AA01994 2021-12-06, 4:08 p.m. 92193209-9B9D-40C1-B9D0-5FAA09BD9EAB 2021-12-06, 9:06 a.m. 335E9688-CC43-463F-A23B-741F1C69ED05 2021-12-06, 7:40 a.m. 52345A98-3E18-49A8-B7C1-D4C5168F3AA9 2021-12-03, 7:41 a.m. 966DE36C-CFF2-453A-BFA4-3452E8D25220 2021-12-02, 10:33 a.m. 4610435A-7F52-454D-B764-5F06E6C428FF 2021-12-01, 4:14 p.m. 6C7E3D3A-C691-40CB-8358-8F40142FF546 2021-11-30, 4:03 p.m. C49C52FD-6B5E-4B95-88F0-237EF9EA2F52 2021-11-30, 4:01 p.m. E4442A5A-7833-4215-A6CC-F0B8B782BDCF 2021-11-30, 4:01 p.m. 8CA9F70E-2E2A-4F76-A8F3-32105C2E7093 2021-11-30, 3:57 p.m. 5CF04756-59A0-4798-8638-44E2C7AEFFD9 2021-11-30, 3:57 p.m. 652AADA9-CA3E-4918-828B-7AD3F8046486 2021-11-30, 3:43 p.m. 23D66B57-7B22-4984-BB16-28B7DBD0265A 2021-11-30, 3:43 p.m. 61A5617A-F203-4132-87AF-7C9A08BEE30D 2021-11-30, 10:30 a.m. DD26152C-9CCD-440E-ACE7-B665A9CDEC07 2021-11-30, 10:26 a.m. BA0368AD-37F0-4C6D-A110-C52999A38DE5 2021-11-30, 8:25 a.m. BED32C64-CA5C-46E6-B2DF-F9AC19FF6277 2021-11-30, 8:23 a.m. 92D65B27-86F1-44B3-8891-B775E37790F4 2021-11-26, 11:27 a.m. B37F8FB5-1EA3-4EC8-BDD8-90D1C2C25BE1 2021-11-26, 10:54 a.m. 3F866394-C2FB-4BB0-9EA4-693C45B0ED8D 2021-11-26, 10:53 a.m. 5EFB41D0-BDFB-4851-9112-E2B3E6A64032 2021-11-26, 10:45 a.m. 9833CC3D-B36A-4135-8CD2-B0FE109AAE55 2021-11-26, 8:46 a.m. 3EB751EC-6CB6-4418-B79E-F49034FA0679 2021-11-25, 2:38 p.m. 7693CBCC-DCBA-4C4B-856A-D37FACBAA728 2021-11-25, 2:38 p.m. 853B3922-903D-426B-9D35-65CDFA9A74DC 2021-11-25, 2:37 p.m. 81EE1FAC-BE54-4781-985B-ED827177B601 2021-11-25, 1:50 p.m. 35E8FC1A-9C78-498F-8515-90517F22470A 2021-11-25, 11:09 a.m. 6CF3639F-51B7-4FB2-A54A-5CBA10A446D7 2021-11-25, 10:43 a.m. F5824657-6EE8-424F-BCFB-45A52A36132E 2021-11-25, 10:43 a.m. 72DDB8BF-C202-4747-965B-0C76ADF70DFD 2021-11-25, 10:43 a.m. 8CE1C5E2-7C51-4782-98BE-AFF589C379A2 2021-11-25, 10:43 a.m. 770BE17F-01F1-42C8-A6B7-E26EF6DFDE59 2021-11-25, 10:30 a.m. C8B1AAF3-6A34-49E7-B310-7BC818B612D9 2021-11-24, 10:36 a.m. 0548259A-D5EA-44D1-B8D3-EC9B2456F942 2021-11-23, 4:08 p.m. 96449380-FE05-4AF9-A0B1-04DF2D295B9E 2021-11-23, 4:04 p.m. BCE37FCE-2BF5-4123-B1A7-7A74989C1BCD 2021-11-23, 3:30 p.m. EF29E129-24CF-4487-AB01-33E7E26E9AE3 2021-11-23, 3:29 p.m. D7B20153-595E-474A-8D8E-35313B4C364D 2021-11-23, 3:15 p.m. C32EE8CD-3C14-41C8-AC64-F3070A4A2059 2021-11-23, 3:09 p.m. 014DE385-DC83-494F-B337-734235BDC504 2021-11-23, 2:30 p.m. 124C7DD3-11A0-4F6A-8284-173A8053EB8A 2021-11-23, 7:40 a.m. DA578EBE-D8A8-4B01-B22E-93C89151E1F6 2021-11-22, 10:42 a.m. D15E42DD-7E82-45A2-A457-D60F38392893 2021-11-22, 10:41 a.m. D87795E4-AAE7-44E0-A0D9-20FAA9AAC1A5 2021-11-22, 8:36 a.m. 582A5AE0-12FA-4BF7-87FC-218A7F1082B8 2021-11-22, 8:12 a.m. 10962037-38BF-457E-B67D-AA0ED6DCE90A 2021-11-19, 1:23 p.m. D8073960-DDED-43ED-B951-FD78CB7B48DD 2021-11-19, 1:22 p.m. E8822AF8-D452-479D-AE98-86C82F3448AB 2021-11-19, 1:04 p.m. E0C43D98-614C-44F2-8039-11BFE06627FB 2021-11-19, 1:04 p.m. 02FAD15A-E082-4D44-BF3D-367AFAF8E331 2021-11-19, 1:03 p.m. FC3A4C6A-7D07-4AFF-A7DF-C85366703D59 2021-11-19, 1:03 p.m. 512C25BA-C711-4A31-957E-803BD4C67C75 2021-11-19, 12:36 p.m. B22AD59D-5680-437F-B1AC-9EE5F279070B 2021-11-19, 12:24 p.m. DD61BD8D-4260-48C8-9505-6922EA7B240B 2021-11-19, 12:23 p.m. EF9AD056-E787-4A11-B493-7B4D1BB254CF 2021-11-19, 12:22 p.m. A3E31383-FB4A-46FE-893C-B326C8781A62 2021-11-19, 8:49 a.m. AFCAAFC4-9F6F-4A8B-82F4-76D6970B0BCB 2021-11-19, 7:46 a.m. 2C17044B-70CB-4334-9F5A-00EB9C68E6D9 2021-11-19, 7:42 a.m. 931B931C-81EB-48C4-A4DB-2F16A5E55078 2021-11-18, 4:34 p.m. 7595E3AB-4928-4423-AE38-841D6E7CB151 2021-11-18, 4:34 p.m. A2B068E7-FA3F-420B-B305-F6AB72B22A72 2021-11-18, 4:30 p.m. 8C013751-81FD-4A7E-8D0C-A90874CAE41D 2021-11-18, 3:54 p.m. 26FB2AFE-C17A-48B8-9883-E9AAA699F96E 2021-11-18, 3:52 p.m. 6E9A19F9-31E2-4C1E-8607-1171150BA29F 2021-11-18, 3:50 p.m. E7DE8FAB-6000-4CB3-865C-A06865337798 2021-11-18, 2:59 p.m. 087AA53D-6C3D-4280-991C-3D49687C083E 2021-11-18, 2:49 p.m. 27E924DD-0AA0-4AFF-BF1A-EE386B0E2A1F 2021-11-18, 1:54 p.m. 8E5E76F6-1DD4-447A-8B54-B59AB77FAC0B 2021-11-18, 1:15 p.m.

33A943B0-E593-4313-9168-9715061B403C 2021-12-09, 3:28 p.m. 5706D5D9-7A34-44BC-88F8-30800845F70F 2021-12-09, 3:27 p.m. 94B2D3D2-8E89-42D3-9DE3-D2CC5ECDE843 2021-12-09, 2:40 p.m. 4E906152-2A0A-4562-B2BC-A134C5357118 2021-12-09, 1:27 p.m. 3C4A27B5-EA05-48D4-A96A-1D437EEA41A7 2021-12-09, 1:24 p.m. F61C34FF-5BC9-42B9-B1F6-F0338678F8EC 2021-12-09, 1:24 p.m. 737A91F8-8660-4F86-A4DC-23E48D7BF418 2021-12-09, 1:24 p.m. FB02814C-D9B2-41EB-84A9-FD19308AF8F8 2021-12-09, 1:24 p.m. F7108A42-A347-4858-9A9C-D72CEADE14C4 2021-12-09, 10:52 a.m. CEC70BB2-1A15-4EF4-83BA-94623EE44387 2021-12-09, 10:40 a.m. 251355BB-2EC3-400D-A1CE-CCCC0E7B7C21 2021-12-08, 8:15 a.m. D819E516-8101-49A9-90F2-236AF71BB4DC 2021-12-08, 8:02 a.m. D7BC76CE-394E-4542-950A-6A54F7E20824 2021-12-08, 7:24 a.m. F56CC63E-92D5-44B5-8F14-8C4155230FAD 2021-12-07, 3:47 p.m. E0CFAB29-9A95-4833-94F2-E62ECEE9760B 2021-12-07, 3:41 p.m. 1FD64C60-5BC5-4245-B77D-9942892F5F89 2021-12-07, 9:04 a.m. EE8D4D5B-CF27-4EDD-BE97-623CA89F92C6 2021-12-07, 9:04 a.m. CD40A8DE-95BB-4227-A104-79635D25C69B 2021-12-07, 8:58 a.m. 40B1F67A-301F-40AA-9448-98403B5AABCF 2021-12-07, 8:35 a.m. 708D1248-C05D-4B72-A49B-03598AA01994 2021-12-06, 4:08 p.m. 92193209-9B9D-40C1-B9D0-5FAA09BD9EAB 2021-12-06, 9:06 a.m. 335E9688-CC43-463F-A23B-741F1C69ED05 2021-12-06, 7:40 a.m. 52345A98-3E18-49A8-B7C1-D4C5168F3AA9 2021-12-03, 7:41 a.m. 966DE36C-CFF2-453A-BFA4-3452E8D25220 2021-12-02, 10:33 a.m. 4610435A-7F52-454D-B764-5F06E6C428FF 2021-12-01, 4:14 p.m. 6C7E3D3A-C691-40CB-8358-8F40142FF546 2021-11-30, 4:03 p.m. C49C52FD-6B5E-4B95-88F0-237EF9EA2F52 2021-11-30, 4:01 p.m. E4442A5A-7833-4215-A6CC-F0B8B782BDCF 2021-11-30, 4:01 p.m. 8CA9F70E-2E2A-4F76-A8F3-32105C2E7093 2021-11-30, 3:57 p.m. 5CF04756-59A0-4798-8638-44E2C7AEFFD9 2021-11-30, 3:57 p.m. 652AADA9-CA3E-4918-828B-7AD3F8046486 2021-11-30, 3:43 p.m. 23D66B57-7B22-4984-BB16-28B7DBD0265A 2021-11-30, 3:43 p.m. 61A5617A-F203-4132-87AF-7C9A08BEE30D 2021-11-30, 10:30 a.m. DD26152C-9CCD-440E-ACE7-B665A9CDEC07 2021-11-30, 10:26 a.m. BA0368AD-37F0-4C6D-A110-C52999A38DE5 2021-11-30, 8:25 a.m. BED32C64-CA5C-46E6-B2DF-F9AC19FF6277 2021-11-30, 8:23 a.m. 92D65B27-86F1-44B3-8891-B775E37790F4 2021-11-26, 11:27 a.m. B37F8FB5-1EA3-4EC8-BDD8-90D1C2C25BE1 2021-11-26, 10:54 a.m. 3F866394-C2FB-4BB0-9EA4-693C45B0ED8D 2021-11-26, 10:53 a.m. 5EFB41D0-BDFB-4851-9112-E2B3E6A64032 2021-11-26, 10:45 a.m. 9833CC3D-B36A-4135-8CD2-B0FE109AAE55 2021-11-26, 8:46 a.m. 3EB751EC-6CB6-4418-B79E-F49034FA0679 2021-11-25, 2:38 p.m. 7693CBCC-DCBA-4C4B-856A-D37FACBAA728 2021-11-25, 2:38 p.m. 853B3922-903D-426B-9D35-65CDFA9A74DC 2021-11-25, 2:37 p.m. 81EE1FAC-BE54-4781-985B-ED827177B601 2021-11-25, 1:50 p.m. 35E8FC1A-9C78-498F-8515-90517F22470A 2021-11-25, 11:09 a.m. 6CF3639F-51B7-4FB2-A54A-5CBA10A446D7 2021-11-25, 10:43 a.m. F5824657-6EE8-424F-BCFB-45A52A36132E 2021-11-25, 10:43 a.m. 72DDB8BF-C202-4747-965B-0C76ADF70DFD 2021-11-25, 10:43 a.m. 8CE1C5E2-7C51-4782-98BE-AFF589C379A2 2021-11-25, 10:43 a.m. 770BE17F-01F1-42C8-A6B7-E26EF6DFDE59 2021-11-25, 10:30 a.m. C8B1AAF3-6A34-49E7-B310-7BC818B612D9 2021-11-24, 10:36 a.m. 0548259A-D5EA-44D1-B8D3-EC9B2456F942 2021-11-23, 4:08 p.m. 96449380-FE05-4AF9-A0B1-04DF2D295B9E 2021-11-23, 4:04 p.m. BCE37FCE-2BF5-4123-B1A7-7A74989C1BCD 2021-11-23, 3:30 p.m. EF29E129-24CF-4487-AB01-33E7E26E9AE3 2021-11-23, 3:29 p.m. D7B20153-595E-474A-8D8E-35313B4C364D 2021-11-23, 3:15 p.m. C32EE8CD-3C14-41C8-AC64-F3070A4A2059 2021-11-23, 3:09 p.m. 014DE385-DC83-494F-B337-734235BDC504 2021-11-23, 2:30 p.m. 124C7DD3-11A0-4F6A-8284-173A8053EB8A 2021-11-23, 7:40 a.m. DA578EBE-D8A8-4B01-B22E-93C89151E1F6 2021-11-22, 10:42 a.m. D15E42DD-7E82-45A2-A457-D60F38392893 2021-11-22, 10:41 a.m. D87795E4-AAE7-44E0-A0D9-20FAA9AAC1A5 2021-11-22, 8:36 a.m. 582A5AE0-12FA-4BF7-87FC-218A7F1082B8 2021-11-22, 8:12 a.m. 10962037-38BF-457E-B67D-AA0ED6DCE90A 2021-11-19, 1:23 p.m. D8073960-DDED-43ED-B951-FD78CB7B48DD 2021-11-19, 1:22 p.m. E8822AF8-D452-479D-AE98-86C82F3448AB 2021-11-19, 1:04 p.m. E0C43D98-614C-44F2-8039-11BFE06627FB 2021-11-19, 1:04 p.m. 02FAD15A-E082-4D44-BF3D-367AFAF8E331 2021-11-19, 1:03 p.m. FC3A4C6A-7D07-4AFF-A7DF-C85366703D59 2021-11-19, 1:03 p.m. 512C25BA-C711-4A31-957E-803BD4C67C75 2021-11-19, 12:36 p.m. B22AD59D-5680-437F-B1AC-9EE5F279070B 2021-11-19, 12:24 p.m. DD61BD8D-4260-48C8-9505-6922EA7B240B 2021-11-19, 12:23 p.m. EF9AD056-E787-4A11-B493-7B4D1BB254CF 2021-11-19, 12:22 p.m. A3E31383-FB4A-46FE-893C-B326C8781A62 2021-11-19, 8:49 a.m. AFCAAFC4-9F6F-4A8B-82F4-76D6970B0BCB 2021-11-19, 7:46 a.m. 2C17044B-70CB-4334-9F5A-00EB9C68E6D9 2021-11-19, 7:42 a.m. 931B931C-81EB-48C4-A4DB-2F16A5E55078 2021-11-18, 4:34 p.m. 7595E3AB-4928-4423-AE38-841D6E7CB151 2021-11-18, 4:34 p.m. A2B068E7-FA3F-420B-B305-F6AB72B22A72 2021-11-18, 4:30 p.m. 8C013751-81FD-4A7E-8D0C-A90874CAE41D 2021-11-18, 3:54 p.m. 26FB2AFE-C17A-48B8-9883-E9AAA699F96E 2021-11-18, 3:52 p.m. 6E9A19F9-31E2-4C1E-8607-1171150BA29F 2021-11-18, 3:50 p.m. E7DE8FAB-6000-4CB3-865C-A06865337798 2021-11-18, 2:59 p.m. 087AA53D-6C3D-4280-991C-3D49687C083E 2021-11-18, 2:49 p.m. 27E924DD-0AA0-4AFF-BF1A-EE386B0E2A1F 2021-11-18, 1:54 p.m. 8E5E76F6-1DD4-447A-8B54-B59AB77FAC0B 2021-11-18, 1:15 p.m.

All Replies (8)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

more options

Thanks. All attempts to submit fail:

892ABC83-F615-47D0-A756-CE906C4065FD 2021-12-10, 7:38 a.m. A89BEC67-8D99-41F1-8748-6E181220805C 2021-12-09, 3:41 p.m. 33A943B0-E593-4313-9168-9715061B403C 2021-12-09, 3:28 p.m. 5706D5D9-7A34-44BC-88F8-30800845F70F 2021-12-09, 3:27 p.m. 94B2D3D2-8E89-42D3-9DE3-D2CC5ECDE843 2021-12-09, 2:40 p.m. 4E906152-2A0A-4562-B2BC-A134C5357118 2021-12-09, 1:27 p.m. 3C4A27B5-EA05-48D4-A96A-1D437EEA41A7 2021-12-09, 1:24 p.m. F61C34FF-5BC9-42B9-B1F6-F0338678F8EC 2021-12-09, 1:24 p.m. 737A91F8-8660-4F86-A4DC-23E48D7BF418 2021-12-09, 1:24 p.m. FB02814C-D9B2-41EB-84A9-FD19308AF8F8 2021-12-09, 1:24 p.m. F7108A42-A347-4858-9A9C-D72CEADE14C4 2021-12-09, 10:52 a.m. CEC70BB2-1A15-4EF4-83BA-94623EE44387 2021-12-09, 10:40 a.m. 251355BB-2EC3-400D-A1CE-CCCC0E7B7C21 2021-12-08, 8:15 a.m. D819E516-8101-49A9-90F2-236AF71BB4DC 2021-12-08, 8:02 a.m. D7BC76CE-394E-4542-950A-6A54F7E20824 2021-12-08, 7:24 a.m. F56CC63E-92D5-44B5-8F14-8C4155230FAD 2021-12-07, 3:47 p.m. E0CFAB29-9A95-4833-94F2-E62ECEE9760B 2021-12-07, 3:41 p.m.

more options

When a crash report fails to submit, it means the servers decided they don’t need that report.

About:Throttling “You're seeing this page because the crash report you selected was held back from submission. For statistical purposes, we don't need every crash report and sometimes we decline the submission of a crash report as a form of throttling." ++++++++++++++++++++++++++++++++++++++++++++++++++++ Bug 1662317 About Throttling Steps to reproduce:

My Firefox crashed but did not submit the crash report.

Actual results:

I tried to manually send the report, and the system gave me the message: About Throttling

Expected results:

If Mozilla does not need the report, I, the user, still want to know what happened. How else can I fix or understand what went wrong?

more options

Am I missing something? I don't see an additional ask or action or possible solution.

more options

Sorry, but without a readable report . . . . .

Is this with all websites/pages, some, a few?

What were you doing at the time? surfing, watching a clip, reading something . . . .

Have you seen any kind of pattern?

more options

any and all sites - sometimes on load, sometimes scrolling, sometimes just reading an article. No discernible pattern - easily 10 times a day. Started about three weeks ago but I can't tie it to anything. I don't use plugins or extensions. I did a full re-install - still happens.

more options

Use these links to create a new profile. Use this new profile as is. Is the problem still there?

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar.

more options

Thanks, I'll try this when I get a chance.