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Black pixels on screen?

  • 2 cavab
  • 1 has this problem
  • 2 views
  • Last reply by Terry

mayakw2
mayakw2
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So for the past few days I've had this issue where I get these black boxes all over my browsing window that won't go away and make using the browser very difficult. I've tried other browsers and have not had a problem, it's only firefox. I've done all of the technical things I can think of (clearing cache, resetting the browser, restarting my computer, completely uninstalling firefox and all data on my computer and then reinstalling) and nothing has worked. I can get the browser to run fine in troubleshoot mode but I'm unsure of what to do next to fix it. I've included a picture of the issue.

So for the past few days I've had this issue where I get these black boxes all over my browsing window that won't go away and make using the browser very difficult. I've tried other browsers and have not had a problem, it's only firefox. I've done all of the technical things I can think of (clearing cache, resetting the browser, restarting my computer, completely uninstalling firefox and all data on my computer and then reinstalling) and nothing has worked. I can get the browser to run fine in troubleshoot mode but I'm unsure of what to do next to fix it. I've included a picture of the issue.

Chosen solution

According to the link below "the most likely cause is an extension, theme or hardware acceleration" and the second link is provided.

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_the-problem-does-not-happen-in-27troubleshoot-modesf28safe-modesf https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (which also refers to hardware acceleration)

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All Replies (2)

mayakw2
mayakw2 Question owner
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Was unable to add the image so here it is

Terry
Terry
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Seçilmiş Həll

According to the link below "the most likely cause is an extension, theme or hardware acceleration" and the second link is provided.

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_the-problem-does-not-happen-in-27troubleshoot-modesf28safe-modesf https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (which also refers to hardware acceleration)