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unnecessary folders in the tree

  • 4 cavab
  • 0 have this problem
  • 2 views
  • Last reply by mmm m

mmm m
mmm m
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Hello. Some time ago, empty folders appeared in the side panel of my account, I cannot delete them - how to delete them. Attached is an image with selected folders.

Hello. Some time ago, empty folders appeared in the side panel of my account, I cannot delete them - how to delete them. Attached is an image with selected folders.
Attached screenshots

Modified by mmm m

All Replies (4)

david
david
  • Top 10 Contributor
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If this is an IMAP account, highlight the acccount on main screen, rightclick and click 'subscribe' and see if you can untick the folders.

mmm m
mmm m Question owner
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Folders are on the subscription list, but you can't do anything with them, they don't have boxes to select, preview attached

david
david
  • Top 10 Contributor
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I suggest checking this on your online account to see if they can be managed there. Or contact your email provider.

mmm m
mmm m Question owner
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The problem is that these folders are not in the online account.