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Unable to install FF update 3.6.17 on Mac OS 10.6.7 the update window continues to say 'connecting to update server', but never does. Seems a FF problem does anyone know?

  • 2 cavab
  • 33 have this problem
  • 13 views
  • Last reply by cvgood

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Not much more to say the dialog says, Downloading the update, the progress bar never shows any and the, Connecting to update server..., never connects. I've left it spinning for hours, no luck.

Not much more to say the dialog says, Downloading the update, the progress bar never shows any and the, Connecting to update server..., never connects. I've left it spinning for hours, no luck.

All Replies (2)

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Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

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Thank you, that worked.