Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why do certain websites look wrong with jumbled text and no pictures?

  • 1 cavab
  • 11 have this problem
  • 2 views
  • Last reply by cor-el

more options

For example, the wall street journal and the firefox website both look wrong. And I've looked through support forums and I've tried everything - updating plugins, playing with options, etc. IE8 works fine and many other sites using Firefox look fine, but something is not set up correctly so that certain websites just load incorrectly. Thanks.

For example, the wall street journal and the firefox website both look wrong. And I've looked through support forums and I've tried everything - updating plugins, playing with options, etc. IE8 works fine and many other sites using Firefox look fine, but something is not set up correctly so that certain websites just load incorrectly. Thanks.

All Replies (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove the Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

If you use extensions (Tools > Add-ons > Extension) like Adblock Plus or NoScript or Flash Block that can block content then make sure that such extensions aren't blocking content.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).