Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I try to log onto Mozilla, a pop-up box appears with "Warning: Unresponsive Script," which hinders me from navigating. What do I do?

  • 1 cavab
  • 4 have this problem
  • 1 view
  • Last reply by cor-el

more options

When I click onto Mozilla from my menu, a pop-up screen appears with the following message:

Warning: Unresponsive script

A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

I click continue and EVENTUALLY the Mozilla homepage appears. However, whenever I try to navigate from one screen to another, it will not let me. For example, I have to use Mozilla to work with Blackboard, but whenever I try to reply to a discussion board or open an attachment, it won't do it.

PLEASE help. I posted this question several weeks ago, but got no response from the tech. I reverted to using Internet Explorer, but Blackboard does not work well with explorer. It is set to work with Mozilla.

I would appreciate a quick response. Thanks!

When I click onto Mozilla from my menu, a pop-up screen appears with the following message: Warning: Unresponsive script A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. I click continue and EVENTUALLY the Mozilla homepage appears. However, whenever I try to navigate from one screen to another, it will not let me. For example, I have to use Mozilla to work with Blackboard, but whenever I try to reply to a discussion board or open an attachment, it won't do it. PLEASE help. I posted this question several weeks ago, but got no response from the tech. I reverted to using Internet Explorer, but Blackboard does not work well with explorer. It is set to work with Mozilla. I would appreciate a quick response. Thanks!

All Replies (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).