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Am trying to upload new version and the icon that I an supposed to drag into the applications folder never pops up

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  • Last reply by cor-el

meandmysisterdesigns
meandmysisterdesigns
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When trying to upload the new version of Firefox...It loads, but the firefox icon never pops up to drag into the applications folder like the instructions say to do????

When trying to upload the new version of Firefox...It loads, but the firefox icon never pops up to drag into the applications folder like the instructions say to do????

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cor-el
cor-el
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  • Top 10 Contributor
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If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.