Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Since upgrading to FF9.0, Yahoo Messenger no longer works. Who will fix this?

  • 2 cavab
  • 21 have this problem
  • 18 views
  • Last reply by catselan

catselan
catselan
more options

After upgrading to 9.0 Yahoo messenger chat no longer functions. The tab will flash that someone has sent a message, but there is no window to open. Also cannot choose a contact to open and start a new chat.

I have filed a couple reports with Yahoo- this was their most recent reply. My answer to them is that I do not want to download another browser.

I understand you are unable to use the chat feature within Yahoo! Mail. I apologize for any inconvenience this issue has caused to you.

We've had reports of this from other customers and our Engineering team is already working a resolution now. We intend to have it corrected as soon as possible. The ticket number for this issue is 5282454.

Currently this issue only occurs in the Firefox 9 Browser. As a workaround you can use another supported browser:

Maybe you could help them fix it?

After upgrading to 9.0 Yahoo messenger chat no longer functions. The tab will flash that someone has sent a message, but there is no window to open. Also cannot choose a contact to open and start a new chat. I have filed a couple reports with Yahoo- this was their most recent reply. My answer to them is that I do not want to download another browser. I understand you are unable to use the chat feature within Yahoo! Mail. I apologize for any inconvenience this issue has caused to you. We've had reports of this from other customers and our Engineering team is already working a resolution now. We intend to have it corrected as soon as possible. The ticket number for this issue is 5282454. Currently this issue only occurs in the Firefox 9 Browser. As a workaround you can use another supported browser: Maybe you could help them fix it?

Chosen solution

Hi catselen,

This is a known issue. You can try downloading Firefox 10 beta as it has been fixed there or you can wait a few weeks for the release to become final.

Hopefully this helps!

Read this answer in context 👍 2

All Replies (2)

Matt_G
Matt_G
more options

Seçilmiş Həll

Hi catselen,

This is a known issue. You can try downloading Firefox 10 beta as it has been fixed there or you can wait a few weeks for the release to become final.

Hopefully this helps!

catselan
catselan Question owner
more options

Yes, installing 10.0 fixed the problem. Thanks much for the help!

cat