Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Whenever my PC turns off, all tabs are gone

more options

Whenever I turn off my PC or restart, all my tabs from last session are gone and am back at the homepage.

There is no restore previous session option at bottom. The "restore previous session" in History is greyed out. I have "Show my windows and tabs from last time" selected. The "Don't load tabs until selected" Option is not ticked. I have deleted the sessionstore files like some suggested.

I've scowered so many pages looking for an answer and no luck. Please help.

EDIT: I think the problem may be related to the fact whenever I shut down my PC the History is cleared from my PC.

Keep all the possible solutions coming. One's bound to work.

'''Whenever I turn off my PC or restart, all my tabs from last session are gone and am back at the homepage. There is no restore previous session option at bottom. The "restore previous session" in History is greyed out. I have "Show my windows and tabs from last time" selected. The "Don't load tabs until selected" Option is not ticked. I have deleted the sessionstore files like some suggested. I've scowered so many pages looking for an answer and no luck. Please help.''' EDIT: I think the problem may be related to the fact whenever I shut down my PC the History is cleared from my PC. Keep all the possible solutions coming. One's bound to work.

Modified by Geomorpher

Chosen solution

If you have security software (antivirus, firewall) installed, you can try deleting all existing instances of Firefox and related files in all the different configuration areas/modules of the security software. Instead create new allow/trusted rules for Firefox and its related processes. Even otherwise the security software may also ask again when Firefox is started and you can try to allow/trust at that time. Please see this.

AV/Firewalls Configuration

Read this answer in context 👍 0

All Replies (9)

more options

Hi,

Please check if this happens in a new profile. If the new profile is okay, you can Reset Firefox on the old (previous) profile via Help (Alt + H) > Troubleshooting Information.

more options

Do not use "Clear history when Firefox closes" to clear the "Browsing History".

Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.

more options

In the History Panel, It says "Firefox will:" + "Remember History". I now have used "Clear recent History" and "remove individual cookies" and that gave no results.

more options

It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox Profile Folder.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).

more options

I already read this (and tried) in several other queries, It didn't help.

more options

It seems whenever I shut down PC all my History is wiped clean. Maybe the problem is linked. (I tried adding this to main question by editing but it won't edit for some reason).

more options

Seçilmiş Həll

If you have security software (antivirus, firewall) installed, you can try deleting all existing instances of Firefox and related files in all the different configuration areas/modules of the security software. Instead create new allow/trusted rules for Firefox and its related processes. Even otherwise the security software may also ask again when Firefox is started and you can try to allow/trust at that time. Please see this.

AV/Firewalls Configuration

more options

I found the problem. I checked all my "PC HEALTH" Applications and one of them was clearing up as much space from PC as possible by Deleting Temp files and Internet History on PC Start-up. Which is why it never ended sessions when I closed firefox or ended the process. Thank you all for the help, Everything is running normally again. I do wonder why t never did this with my previous version of Firefox and only started when i installed Firefox 13. Some mysteries go unexplained I guess.

Once again, Thank you all. Geomorpher

more options

Thanks for helpful update.