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Firefox Plugin Process cannot open files in the "HTML text" format.

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  • Last reply by cor-el

Layne Staley
Layne Staley
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Trying to access html document through VPN and it doesnt load in Firefox 12. This is a user machine that I don't currently have access to, yet I'd like to start the troubleshooting. As I stated in the title, the error when trying to open the file in Firefox 12 is "Firefox Plugin Process cannot open files in the "HTML text" format." The file works fine in Safari 5.1.7. Any help is greatly appreciated.

Trying to access html document through VPN and it doesnt load in Firefox 12. This is a user machine that I don't currently have access to, yet I'd like to start the troubleshooting. As I stated in the title, the error when trying to open the file in Firefox 12 is "Firefox Plugin Process cannot open files in the "HTML text" format." The file works fine in Safari 5.1.7. Any help is greatly appreciated.

All Replies (4)

Layne Staley
Layne Staley Question owner
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Here is the error...

cor-el
cor-el
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  • Top 10 Contributor
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Anything useful in the Web Console (Web Developer > Web Console;Shift+Cmd+K)?

Layne Staley
Layne Staley Question owner
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Thanks. I can't seem to replicate the issue on user's Firefox. The error console is only available since I opened it, so I can't see errors user produced. It seems to be working, yet I'll wait to hear back from user...

cor-el
cor-el
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You need to hard reload the page via Ctrl+F5 if you open the web console at a later time to reload the current page from the server.