Update available hangs
Whenever I click on "Update Firefox" in the Update Available screen (Mac OS X Lion 10.7.5 (11G63b)) The update gets stuck in "Downloading Firefox" mode. I've let this continue several times for more that 30 minutes.
If I go the the download portion of your web site. The download occurs as expected.
Chosen solution
Turns out that Firefox.app was not in the Applications folder. I think that since I dropped Firefox.app into the Applications folder updates will work properly now.
Thanks for leading me to the issue.
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If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox application and save the disk image file to the desktop
- Firefox 27.0: http://www.mozilla.org/en-US/firefox/all.html
- Trash the current Firefox application (open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re-)install
- Install the new version that you have downloaded
- https://support.mozilla.org/kb/Installing+Firefox+on+Mac
Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.
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Turns out that Firefox.app was not in the Applications folder. I think that since I dropped Firefox.app into the Applications folder updates will work properly now.
Thanks for leading me to the issue.