Thunderbird Community Forum

Dear all, I am unable to delete or archive Thunderbird e-mails offline, such as on a plane. In the past, this was possible. Now, I can only do so if I am on-line. Can someone perhaps help? Thanks. Walter

Mozilla Thunderbird installed on Win 11. Was working yesterday. Has been working for years. Now get error messages:

"Login to server mail.gmx.com with username macilray@gmx.co.uk failed. Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) . Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)"

Incoming messages are OK (I can receive messages). Authentication method is Normal Password. Tried changing password. Tried uninstalling and reinstalling. Same result. Same account works perfectly well on iPad. Online version at https://www.gmx.co.uk/ works perfectly well send/receive.

I have had an update to my hp laptop and now find that my thunderbird email on my laptop and phone are asking for a password. This has not been the case in the past. Would you please help me resolve this issue? Thanks

Hello from Belgium,

I use Thunderbird with my Hotmail mailbox. Sometimes the body of a message is missing. I just have a serial number like this "--0000000000003fb6ca0619db6a84--" When I connect directly to Hotmail via the web. I can see the body. Curious, isn't it ??

Jc

Received the following when trying to send an email

Sending of email failed. An error occurred while sending mail. The mail server responded: Too many messages (2.3.2.3) from 2.95.334.23. Please check the message and try again.

Incoming emails show at the bottom of the Inbox instead of the top. If I click on another folder then click on Inbox it shows at the top like it should. It wasn't always like this, how can I fix this?

All mailboxes erroneously show "no messages found"

You can go though the entire list on the left and all come up with the "no messages found" screen. The only solution is to restart/

This occurs after it has been working fine for hours, often after moving one of a few messages out of Inbox.

Name Thunderbird Version 128.5.0esr Build ID 20241125170630 Distribution ID Update Folder C:\ProgramData\Mozilla-1de4eec8-1241-4177-a864-e594e8d1fb38\updates\66024440CA2A2D8C Update History Update Channel esr User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:128.0) Gecko/20100101 Thunderbird/128.5.0 OS Windows_NT 10.0 19045 Application Binary E:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe Profile Folder (Local drive) Build Configuration Thunderbird 128.5.0esr - 20241125170630 Thunderbird source https://hg.mozilla.org/releases/comm-esr128/rev/5aa787475f1ff704f48d561dd2ba209b092f8336 Platform source https://hg.mozilla.org/releases/mozilla-esr128/rev/68352da82b95d7114af99b268c179195fd2fead0

The latest information on building Thunderbird can be found at https://developer.thunderbird.net/. Build platform Target i686-pc-mingw32 Build tools Compiler Version Compiler flags /builds/worker/fetches/clang/bin/clang-cl -fms-compatibility-version=19.39 -Xclang -std=gnu99 -m32 -Xclang -ivfsoverlay -Xclang /builds/worker/fetches/vs/overlay.yaml 18.1.5 -fcrash-diagnostics-dir=/builds/worker/artifacts -D_HAS_EXCEPTIONS=0 -Gy -Zc:inline -arch:SSE2 -Gw /builds/worker/fetches/clang/bin/clang-cl -fms-compatibility-version=19.39 -Xclang -std=c++17 -m32 -Xclang -ivfsoverlay -Xclang /builds/worker/fetches/vs/overlay.yaml 18.1.5 -GR- -fcrash-diagnostics-dir=/builds/worker/artifacts -TP -Zc:sizedDealloc- -D_HAS_EXCEPTIONS=0 -Gy -Zc:inline -arch:SSE2 -Gw -D_SILENCE_TR1_NAMESPACE_DEPRECATION_WARNING -Z7 -O2 -Oy- /builds/worker/fetches/rustc/bin/rustc 1.78.0 Configure options MOZ_AUTOMATION=1 --enable-project=comm/mail --target=i686-pc-windows-msvc MOZILLA_OFFICIAL=1 --enable-update-channel=esr MOZBUILD_STATE_PATH=/builds/worker/.mozbuild MOZ_FETCHES_DIR=/builds/worker/fetches ENABLE_CLANG_PLUGIN=1 --enable-js-shell --enable-rust-simd UPX=/builds/worker/fetches/upx-3.95-win64/upx.exe --enable-official-branding

Cache Use about:cache Information about the Network Cache Storage Service memory Number of entries: 4 Maximum storage size: 200000 KiB Storage in use: 3 KiB Storage disk location: none, only stored in memory List Cache Entries disk Number of entries: 450 Maximum storage size: 153600 KiB Storage in use: 26921 KiB Storage disk location: F:\Cache\cache2

Performance about:processes Registered Service Workers about:serviceworkers Third-party Modules about:third-party Launcher Process Enabled Multiprocess Windows 0/0 Fission Windows 0/0 Enabled by default Remote Processes 2 Enterprise Policies Inactive Google Location Service Key Missing Google Safebrowsing Key Missing Mozilla Location Service Key Missing Safe Mode false Memory Size (RAM) 47.8 GB Disk Space Available 21.7 GB

Performance was already poor in v115, but has gotten much worse since upgrading to 128.5. This is a documented bug: https://bugzilla.mozilla.org/show_bug.cgi?id=1906482 Are there any known workarounds? If not, how can I downgrade with losing all of my settings? I have 7 e-mail accounts and a few calendar accounts set up. This took a lot of time, since several of them require app-specific passwords. Thunderbird complains if I try to open a profile from a newer version in an older version of the software. How can I do this safely?

Getting a "false" error message when saving to Sent mail folder in Gmail.   TB is giving a "Your message was sent but a copy was not saved in your sent folder........"  (see attached).   

When going to Gmail on Chrome, I see that the messages have indeed been saved.

I am using IMAP, and the SENT frolder on Gmail has been selected.

I use Thunderbird for email, when on MX Linux I use the Flatpack version. I've noticed that the Thunderbird configuration frequently resets itself, from using local folders on an adjacent disk, to a location within the Flatpack.

I know when this happens because I can then no longer send emails; I have to copy any text written, enter setup, re-select the desired folder, and re-start Thunderbird.

Can you please help with a fix for this issue?

Best regards,

Richard Palmer

All of the sudden today I can't send email from Thunderbird. Incoming email fine. However whenever I try to send I get a server timeout error. This has been working fine for years up until today. This is the message; Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtphm.sympatico.ca timed out. Try again.

I have been using Thunderbird for many, many years now and been happy with it.

However last 6 months or so, it has been constantly crashing, often several times a day. Crash reports almost never get sent as it says there is a technical error.

Using a HP Spectre 360 (7 years old) with Windows 10. All windows updates have been applied, and constantly virus checked etc. No other programs giving me grief like Thunderbird which is the most important program. Before Thunderbird I used Eudora which was also great. Always regretted changing to Thunderbird.

I am now over it and Thunderbird. How do I transfer all my emails, attachments etc going back 10-12 years or so to a new email program.

Any suggestions regarding a better email client. Don't want to use Outlook. Have been looking at Proton Mail.

I'm using thunderbird for gmail account, and I struggle to mark some events notification as completed when they are deleted using gmail interface. They keep on poping up but when I hit `Dismiss` it gives me this error: ``` Status Code: 2147500037, The request cannot be processed.

Server Replied with 400 If you're seeing this message after snoozing or dismissing a reminder and this is for a calendar you do not want to add or edit events for, you can mark this calendar as read-only to avoid such experience in future. To do so, get to the calendar properties by right-clicking on this calendar in the list in the calendar or task view. ```

I don't want to make my calendar read-only because I'm still gonna use it but I can't remove these annoying pop-ups because of the error. Please help what can I do

Since I updated this version, Thunderbird often fails to connect to the mail server. And sending mail is very slow.

I don't know why, is it because I use VPN? Do I need to set Thunderbird to use the system proxy to connect to the Internet? I used automatic detection before.

Les courriers d'un même correspondant sont regroupés quelque soit la date sous un "onglet" qu'il faut ouvrir pour y accéder. Lorsqu'un nouveau message du correspondant rentre, il se trouve masqué par ce regroupement. Comment désactiver cette fonction (si possible)? R.CAILLAUD r.caillaud@socren.fr

Good morning.

I have been using Thinderbird portable for years with no issues, but I now have an issue I've never had before.

I have a BTinternet email address and it is now constantly asking or my password.

I have remember password ticked when I put the password in. When I go to passwords in it, the passwords stored for IMAP and SMTP are correct. I have removed the passwords, restarted and then reinput passwords as asked it to save. I have removed my account and reinstalled. I have deleted the entire program etc and reinstalled and still the same problem.

This doesn't happen when I use Outlook (So don't think it is my btinternet account).

Any Ideas greatly received.

Thanks