Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Not able to scroll down for Internal Menu on website

  • 6 отговора
  • 0 имат този проблем
  • 1 изглед
  • Последен отговор от cor-el

more options

For one site I go to there is an internal menu where I should be able to scroll down. In Firefox, there is no option on the right side for me to scroll down...but in Chrome I have no problem. The owner of the website said it should work in Firefox but it's not. I have attached images from the 2 browsers. I have attached 2 screenshots. For Chrome you can see to the right of the numbers under the Acct # column that I can scroll down. But in Firefox I don't have that option to scroll down to see entries at the bottom of the list.

Help! How can I fix this so I can scroll down in Firefox for this sub-menu item?

Thanks, Steve

For one site I go to there is an internal menu where I should be able to scroll down. In Firefox, there is no option on the right side for me to scroll down...but in Chrome I have no problem. The owner of the website said it should work in Firefox but it's not. I have attached images from the 2 browsers. I have attached 2 screenshots. For Chrome you can see to the right of the numbers under the Acct # column that I can scroll down. But in Firefox I don't have that option to scroll down to see entries at the bottom of the list. Help! How can I fix this so I can scroll down in Firefox for this sub-menu item? Thanks, Steve
Прикачени екранни снимки

Всички отговори (6)

more options

We have to login to replicate?

more options

Thanks...Unfortunately because of HIPAA I cannot provide you the login to replicate. I checked and I have the 64 bit version of Firefox installed....and since it works fine in Chrome I assume it's not a Windows issue. Steve

more options

Is the list scrollable despite the scollbar not being visible? Hover the mouse cursor over it and try scrolling with the mouse wheel or touchpad. Also try clicking in the list and using the up/down arrow keys to scroll.

Does it still happen in Troubleshoot Mode?

more options

Not scrollable at all...even when hovering over it...And the up and down arrow keys don't help.

Steve

more options

Does it still happen with the ESR version (115)?

more options

How does this list show in the Inspector?

You can right-click and select "Inspect" to open the built-in Inspector with this element selected.