Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Can send but cannot receive messages

  • Няма отговори
  • 0 имат този проблем
more options

Dear Sir or Madam, Since last monday I'm unable to receive Thunderbirds messages but can send and the 2 emails went into my local folders file now instead of my daviddss2007@aol.com sent file (see attachedment). I am unable to carry out any functions of my current files in daviddss2007@aol.com (eg move, change or delete). I've also noticed if I try other methods to retrieve messages I get the 1st attachment each time on my screen. I've tried checking my Settings / Account settings with my very limited experience and all the settings appear to be correct according to other blogs I've read. As further info when I open my Thunderbirds page it is not normal for the page to show permanently daviddss2007@aol.com: Connected to imap.aol.com... (see 3rd attachment). Normally it would search for emails received in my INBOX and if nothing found remain empty?. I hope the attachments assist - so PLEASE HELP Dave S Smith

Dear Sir or Madam, Since last monday I'm unable to receive Thunderbirds messages but can send and the 2 emails went into my local folders file now instead of my '''daviddss2007@aol.com''' sent file (see attachedment). I am unable to carry out any functions of my current files in '''daviddss2007@aol.com''' (eg move, change or delete). I've also noticed if I try other methods to retrieve messages I get the 1st attachment each time on my screen. I've tried checking my Settings / Account settings with my very limited experience and all the settings appear to be correct according to other blogs I've read. As further info when I open my Thunderbirds page it is not normal for the page to show permanently '''daviddss2007@aol.com: Connected to imap.aol.com...''' (see 3rd attachment). Normally it would search for emails received in my INBOX and if nothing found remain empty?. I hope the attachments assist - so PLEASE HELP Dave S Smith
Прикачени екранни снимки

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.