Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

When using FF 6.0.1 I cannot print. Not E-mails nor anything from Web sites. I click on print tabs but nothing happens. If I leave FF and go to IE 9 I can print just fine.

  • 2 отговора
  • 4 имат този проблем
  • 4 изгледи
  • Последен отговор от hpmsrm

more options

Love FF. But since version 6 came along I cannot print anything from E-mails nor from web sites while using FF 6. I have current version 6.0.1 With previous versions of FF I did not have any problems. I can try the print command in the File menu but nothing happens. I can click on the print icon in the tool bar but nothing happens. But in IE9 there is no problem. My printer is HP Premium All-in-one model C310a. I use it wirelessly in our home network...for all our computers. All our PC's are using Windows 7 Home Premium.

Love FF. But since version 6 came along I cannot print anything from E-mails nor from web sites while using FF 6. I have current version 6.0.1 With previous versions of FF I did not have any problems. I can try the print command in the File menu but nothing happens. I can click on the print icon in the tool bar but nothing happens. But in IE9 there is no problem. My printer is HP Premium All-in-one model C310a. I use it wirelessly in our home network...for all our computers. All our PC's are using Windows 7 Home Premium.

Всички отговори (2)

more options
more options

I went through the list of steps in your e-mail one at a time......at least the ones that I understood. Nothing had any effect. Some commands....like CTRL/P did not produce anything....no message....no menu....so I could not implement those suggestions.

I finally did a complete uninstall of FF 6. I used Revo uninstall. It usually finds and gets rid of all the bits and pieces left behind by an app. For now I'm using IE 9 but I may do a brand new install of FF soon....hoping that I will be able to print from it then.

Thank you for taking your time to help. Just not my week. I won't bore you with details of the rest of my week.

Harold P. Morgan