Firefox Community Forum

Hello, I am running Firefox on a W10-Pro PC. I always click the lock to check certificate validation. In the last month I keep seeing "Connection verified by a certificate issuer that is not recognized by Mozilla".

When I click for more information I see that "Norton Web/Mail Shield" does not recognize the certificate issuer. When I click on Learn More it takes me to a Firefox site "How to disable the Enterprise Roots preference" I also checked W10 certmgr.msc and I see Norton is listed. Images included below. I would love to resolve this issue. Thank you for your time.

The setting "Open links in tabs instead of new windows" and middlemouse.openNewWindow in about:config will not fix this issue: when using middle mouse on the bookmarks in the bookmarks bar, it will automatically switch the foreground tab to the new opened bookmark which is not great. The combination of the previously 2 mentioned settings will allow hyperlinks and such to work fine, but not on bookmarks. this makes it tedious when I wanna just have something ready in the background.

Several weeks ago, I was attempting to upgrade from Windows 10 to Windows 11. In the process, I deleted Firefox (using Revo Uninstaller) and then reinstalled it, downloading it from the Mozilla website. Unfortunately, it didn’t run, giving me, at different attempts, different error messages. In the time since then, I have read many suggestions from many different websites and I have tried some of these suggestions, all with no success – until today. I have just completed the suggestions made on https://support.mozilla.org/en-US/questions/1327628 and Firefox is now back, working. I am happy and grateful, but not finished. None of my personal data came with the currently functioning version of Firefox. Since the re-emergence of Firefox, I have been reading several websites dealing with copy, backup and restore of my Firefox profile. Right now, the path C:\Users\rsuth\AppData\Roaming\Mozilla\Firefox\Profiles\ shows 5 folders: Two of the folders show 11/11/24 as the date modified (probably the date of the download from Mozilla). The folder 0dppjrfa.default contains one file, times.json, dated 8/11/2020. The other folder, ru82tlj5.default-release, has 97 items, most dated 11/11/2024. The remaining three folders are all dated 12/2/24 (today, as I write this). One folder’s name ends .default, the second name ends .default-release, and the third name ends .default-release-thirteen digits. The question that I am asking here is what do I do next to, hopefully, bring back the personal date I had with Firefox before my updating to Windows 11. Should I delete the folders dated 12/2/24? What, if anything, is the significance of the folder whose name ends in 13 digits? I’m hoping someone will be able to tell me how to fix these Firefox problems. And if I can, then I hope to be able to do something similar to help me bring back Thunderbird as well. Thunderbird became unfunctioning at the same time as Firefox. Thank you.

Hi,

I'm on OS Windows 11 and the latest version of FF (133). I also use NordVPN; I can access the web via Edge and Chrome with VPN, but for the last month, it doesn't work with FF. What could be the problem?

When is Firefox (across devices) going to bring "Tab Groups" in-built in 2025 as it is difficult to ditch Chrome esp., if it is related to work or research and similar tabs are opened up?

I have to rely on chrome and edge for same and both have not only brought it but improved it considerably. Also, chrome has not brought for mobile devices so grouping of tabs is more easy and simple but when I look at Firefox and Firefox based browsers, I see nothing of that thing present. The addon esp., Simple Tab Groups (https://addons.mozilla.org/en-CA/firefox/addon/simple-tab-groups/) is unreliable (see reviews).

If Firefox want us to use their browser and as default, they should see why we are using Chrome and Edge (latter, having vertical tabs in-built, also).

I hope 2025 is a year Firefox learns of how to retain users across devices. Currently Firefox is more from 2005.

Browser Choice Alliance wont be helpful if browsers like Firefox dont see users and their reviews and posts and issues reported. "https://browserchoicealliance.org/"

3 years post and still no work, and Firefox wants us to use their browser over Chrome and Edge. Why? And how?

https://support.mozilla.org/en-US/questions/1321249

Hello,

About a month or so ago, I noticed the New Tab "+" button was missing on the right hand side of the tabs bar. Also missing is the "arrow" for clicking tabs rightward (the left "arrow" for clicking tabs leftward is still present). After a Firefox update today, I had hoped it would come back but it is still missing. I opened "customize toolbars" and clicked "restore defaults" but the New Tab "+" button is not listed as an option! Is this yet another bug that Mozilla claims is a "feature" that no one asked for (like erroneously moving the tabs bar to the top)?

Thanks.

can't download app to let repair person to see my computer. This started after the last download!!!!!!!

I'm sorry I have FIREFOX it causes nothing but problems. No way to actually TALK to someone to get help.

Useless, as far as I'm concerned. Any chance someone can really help me??????

Google web search on firefox is being cut off and adding a second scroll bar. This only happens on one account, and my other account doesn't have this problem. I have tried disabling all addons/extensions and it has not helped. If I could get some help with this that would be great because I am at a loss as to what is causing it. It also happens if I sign in on a private window, and does not happen on chrome. So this exclusively happens on this account when on firefox.

I've been having issues with Cross-Origin Request Blocked errors for a while now. I'm on Windows 11. I first noticed this issue when visiting YouTube. I would go to play a video and any video I tried to play would just load forever and never play. Then I noticed I was having the same issue on Facebook. The page would load but then a majority of the images wouldn't. I can use YouTube and Facebook just fine on Chrome. The reason for the error shows as "CORS request did not succeed". Initially I tried uninstalling all of my extensions. Then I completely uninstalled Firefox using Total Uninstall (for good measure). Nothing has worked. I'm not sure what changed that would cause these errors. Could this be a network issue? I've been having issues with certain sites on my Macbook Air as well (Chrome and Safari) but I thought maybe that was because it's pretty old and not supported by apple anymore.

What has happened to the "More actions" menu button - the one that normally is in the upper left corner of windows (see the attached image)?

I have just installed a new PC, with Debian 12 and KDE (plasma 5.27.5); the other windows have this menu button, but not Firefox and Thunderbird. Is there a way to get it back, eg by moving the menu bar out of the title bar and back to where it used to be?

A problem with an x.0 version? I've been using FF from "source code" for years on Debian Linux, but this is the first time such an update is failing after the most recent update to v133.0, as illustrated in attached image. How can I now update to the fix for this problem, please?

Hello,

           at one time I could login at home to view my Spectrum.net account on Firefox (default browser), now I get a popup which reads "This feature is currently unavailable. Please try again from home or contact us for assistance. IDID-4000" I get the same message on my laptop and desktop, both running Firefox. I can switch to the Edge browser and login with no issues. I have cleared cookies and used other suggestions I have read on the web, but to no avail. Any help would be appreciated!

Thanks! Tony

Since updating Firefox I can no longer connect to known good sites without getting "Did Not Connect: Potential Security Issue". This includes U.S. government sites! For instance, try connecting to https://covidtests.gov/ for example. What is going on?

I have every about:config and settings option set to recommended to prevent autoplay videos. NONE work with yahoo. The vids will drop to the lower right hand corner but even if I click on the close window X they still pop open again. And again. And again. Is there a solution to this arrogant, self-centered behaviour by yahoo?

When I go to my wishlist or a friends wishlist on the Amazon site using Firefox I get an error message Amazon has encountered an error. Please try again shortly. under the item. But in Microsoft Edge or Chrome the item is selected without a problem. I am using firefox 133.0 64 bit.

On the newest firefox update on Windows PC My PDF reading has been not displaying PDFs correctly on Firefox I tested on other PDF views and they work as normal (All images are normally white with black text PDFs) Sometimes it displays nothing at all (as seen in Image 1) Some pages will display correctly but the rest won't (as seen in Image 2) Some pages will display text but strangely (as seen in Image 3) It does flash white sometimes while scrolling but it still doesn't show text