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firefox crashes on opening and will not open in safe mode either

  • 2 replies
  • 10 have this problem
  • 2 views
  • Last reply by Moses

AnonymousUser
AnonymousUser
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firefox crashes as soon as window appears and same in 'safe mode' mac osx 6.2.4

User Agent

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

firefox crashes as soon as window appears and same in 'safe mode' mac osx 6.2.4 == User Agent == Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

All Replies (2)

Moses
Moses
  • Moderator
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Hello

Can you give me the crash report ID? I think it is located at 

~/Library/Application Support/Firefox/Crash Reports/submitted
AnonymousUser
AnonymousUser Question owner
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Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.3 BuildID: 20100401064631 CrashTime: 1274739594 EMCheckCompatibility: true Email: jbwarden@csi.com FramePoisonBase: 00000000f0dea000 FramePoisonSize: 4096 InstallTime: 1274097386 ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 525200 StartupTime: 1274739562 Theme: classic/1.0 Throttleable: 1 URL: http://en-us.start3.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official Vendor: Mozilla Version: 3.6.3

This report also contains technical information about the state of the application when it crashed.