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I removed the add-on but it's still there.

  • 3 replies
  • 3 have this problem
  • 6 views
  • Last reply by deemichy

deemichy
deemichy
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I removed an add-on. When I go to the add-ons page, it shows that it's been removed and gives me the option to restart Firefox (as if I just removed it during that session). I did it several times to no avail.

The icon for the add-on shows on every web page unless the add-ons page is open. Some of the add-ons have a disable button as well as a remove button. I removed this one. I was having this problem before I updated to Firefox 4.0, so the update didn't fix it.

When I went into my profiles folder under Firefox via the start menu button, I couldn't decipher any of the items in it to remove any extensions.

I went through several recommendations on your site to fix this. And here I am. Did I miss something?

I removed an add-on. When I go to the add-ons page, it shows that it's been removed and gives me the option to restart Firefox (as if I just removed it during that session). I did it several times to no avail. The icon for the add-on shows on every web page unless the add-ons page is open. Some of the add-ons have a disable button as well as a remove button. I removed this one. I was having this problem before I updated to Firefox 4.0, so the update didn't fix it. When I went into my profiles folder under Firefox via the start menu button, I couldn't decipher any of the items in it to remove any extensions. I went through several recommendations on your site to fix this. And here I am. Did I miss something?

All Replies (3)

zerofire
zerofire
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If it is marked removed you still need to restart to have the add-on removed. For now it is in a disabled, marked for removal phase.

Helper7677
Helper7677
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Some Extensions and Plugins are installed by other applications on your system and will keep re-installing them after you have un-installed in the Add-ons Manager. Read these:

Modified by Helper7677

deemichy
deemichy Question owner
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I'm sorry I was unclear. What I failed to say was that I also restarted Firefox several times after being told as many times to do so following uninstalling the add-on.