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Exit, New Tab controls not working after 27 download

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  • 1 has this problem
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  • Last reply by cor-el

jcjonesjcj
jcjonesjcj
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Downloaded 27.0.1 to new pc. Exit selection on menu does nothing. Selection of new tab does nothing. Active tab still says New Tab. Tried to uninstall and re-install with same results

Downloaded 27.0.1 to new pc. Exit selection on menu does nothing. Selection of new tab does nothing. Active tab still says New Tab. Tried to uninstall and re-install with same results

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem