Avatar for Username

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

এই থ্রেডটি সংরক্ষিত ছিল। যদি আপনি সাহায্য চান তাহলে অনুগ্রহ করে একটি নতুন প্রশ্ন জিজ্ঞাসা করুন

crash report when trying to start firefox and restart option wont work nor does safemode option appear

  • 3 উত্তরসমূহ
  • 2 এই সমস্যাটি আছে
  • 4 দেখুন
  • শেষ জবাব দ্বারা prb8558

prb8558
prb8558
more options

Crash report gives error code Crash ID: bp-e93a45d8-59c1-4129-831d-273be2130308 firefox wont start normally, i just get a crash report window, selecting the restart firefox option just results in another crash report window i can force firefox to start in safemode by holding the shift key but cannot see what the issue is or how to rectify it

Crash report gives error code Crash ID: bp-e93a45d8-59c1-4129-831d-273be2130308 firefox wont start normally, i just get a crash report window, selecting the restart firefox option just results in another crash report window i can force firefox to start in safemode by holding the shift key but cannot see what the issue is or how to rectify it

All Replies (3)

philipp
philipp
  • Moderator
more options

hello, this is a crash related to hardware acceleration. please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in firefox > options > advanced > general.

philipp দ্বারা পরিমিত

ideato
ideato
more options

Hello prb8558, do you have Nvidia drivers ? try to update the drivers and check it again

Using the latest generic graphics drivers


thank you

EDIT : prb8558, madperson is faster than me, ignore my reply !

ideato দ্বারা পরিমিত

prb8558
prb8558 প্রশ্নের মালিক
more options

Thanks to Madperson and Ideato that advise solved the problem and yes i have Nvidia drivers

Many Thanks