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TBird is over-counting new emails in my gmail account

  • 4 odgovori
  • 0 ima ovaj problem
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  • Posljednji odgovor poslao steveA

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I have my gmail account installed (uses OAuth2) in TBird 102.6.1 64-bit. I've noticed that when the account is not expanded, it counts new mail 3 times! The mail appears it 3 folders: Inbox [Gmail] All Mail [Gmail] Important

I'd prefer it only counts the Inbox so when the account is not expanded, I see a true number of new emails.

I have my gmail account installed (uses OAuth2) in TBird 102.6.1 64-bit. I've noticed that when the account is not expanded, it counts new mail 3 times! The mail appears it 3 folders: Inbox [Gmail] All Mail [Gmail] Important I'd prefer it only counts the Inbox so when the account is not expanded, I see a true number of new emails.
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Izabrano rješenje

Your image shows 2 unread mails in three folders. That is exactly how it is. Each of those folders has 2 unread mails in it. That they are the same email is simply unfortunate side effect of the multiple labels Google offer for new mail, not a fault in the software that receives three copies of the same email from Google.

I unsubscribed from the important folder years ago because really I only want to see one copy of mail not multiples. We also recommend unsubscribing from the all mail folder as it is a duplication of mail offered up else where in other folders.

You can also get rid of the ridiculous [Gmail] structure by correctly setting the IMAP server directory to [Gmail] in account settings > server settings > advanced.

If by some obscure chance you are talking about the icon badge with the count. It has two setting in options. A count of unread messages and a count of new message, or you an just turn it off as I have done because it only reports 99+ on all the time anyway. Turning it off means the count will never be wrong.

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That is three mails. Each one in each folder is separate and unread.

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My point is that each email is counted three times (once from each folder.) If for the account, I could specify to have it count only the new mail in the inbox, it would make more sense to me - especially since the inbox is a folder at the same level as the Gmail folder.

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Odabrano rješenje

Your image shows 2 unread mails in three folders. That is exactly how it is. Each of those folders has 2 unread mails in it. That they are the same email is simply unfortunate side effect of the multiple labels Google offer for new mail, not a fault in the software that receives three copies of the same email from Google.

I unsubscribed from the important folder years ago because really I only want to see one copy of mail not multiples. We also recommend unsubscribing from the all mail folder as it is a duplication of mail offered up else where in other folders.

You can also get rid of the ridiculous [Gmail] structure by correctly setting the IMAP server directory to [Gmail] in account settings > server settings > advanced.

If by some obscure chance you are talking about the icon badge with the count. It has two setting in options. A count of unread messages and a count of new message, or you an just turn it off as I have done because it only reports 99+ on all the time anyway. Turning it off means the count will never be wrong.

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Thanks Matt. I wasn't aware I could clean up the structure as you pointed out.

/steve