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Problem with mail

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Please help.

I opened Thunderbird and instead of mail and my folders I see some kind of messenger. Please help

Please help. I opened Thunderbird and instead of mail and my folders I see some kind of messenger. Please help
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Izabrano rješenje

Solved

I started it in safe mode, disabled add-ons.

The application started. Everything works

Thanks for your help

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All Replies (7)

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Hi,

You seem to be viewing the chat function. I don't know why tabs do not appear and the icon for selecting a different function does not appear. But you should be able to select File - Close and see the e-mail function.

If you always see the chat function when opening Thunderbird, perhaps the first setting in Thunderbird settings - General will help.

Rick

Helpful?

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Unfortunately, nothing works. When I click on settings or account settings, nothing is displayed. The bar at the bottom shows that the emails have been downloaded.

Helpful?

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Did you select File - Close? What happened?

Are you in full-screen mode? What happens if you press <escape> to leave it?

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When I click file and close nothing happens.

When I am in full screen mode ESC shrinks the window

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Were you in full-screen mode? Did pressing escape and leaving full-screen mode make it possible to view something other than the chat window?

Do you have add-ons installed? Which?

Are you using test release or an esr release?

Can you access the troubleshooting options in the help menu?

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Were you in full-screen mode? Did pressing escape and leaving full-screen mode make it possible to view something other than the chat window? ---- no

Do you have add-ons installed? Which? -- no

Are you using test release or an esr release? - esr

Can you access the troubleshooting options in the help menu? - no :( when I click nothing happens

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Odabrano rješenje

Solved

I started it in safe mode, disabled add-ons.

The application started. Everything works

Thanks for your help

Helpful?

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