Thunderbird Community Forum

when I print a message the font is extremely small and I have multiple things printing below who the message was from. How do I delete these multiple things and increase the size of the message body font? Thanks, Marc Kahn

Why do I get this alert message across the bottom of my screen when I double-click to open an email in my INbox? It is in a yellow box across the bottom of a pre-populated draft 'return to the sender" email.

A unique identity matching the From address was not found. The message will be sent using the current From field and setting from identity Robert Hill <arnilmmproductions@gmail.com>"

It doesn't mark the original email as 'Read' when I close it. But if I right click on it, it gives me the option of opening it a new Tab, a new Window, or a Conversation.

The problem seems to recur after a Thunderbird upgrade.

Hoping to get your response and a solution soon. Thank you.

Hi there. I used the export/import functions to export my Thunderbird profile to a new computer.

It was largely successful. Many of my layout and general appearance settings were not imported to the new computer, but I just re-set those manually.

My last remaining problem is that it appeared that none of my local folders and messages were exported.

However, when I use file explorer to go to drive C on my new computer,

\Users\myname\AppData\Roaming\Thunderbird\Profiles\xxxxxxxxx.default-esr\Mail\Local Folders\Storage.sbd All of the folders, subfolders and messages are right there.

They're just not showing up in the directory tree pane or account pane (sorry, not sure what you really call it) in my main Thunderbird interface. All I see are "Trash" and "Outbox."

Anyone have any ideas as to how I make my local folders and messages re-appear?

Thanks,

Dave

Hello there. I've followed the instructions in the appropriate support article and transferred our Thunderbird profile from a Widows 10 machine to a Windows 11. My profile as a .zip file is larger than the 2GB limit, so I used the Widows Explorer cut and paste. It's likely that I've done something slightly awry as one of my local sub folders hasn't transferred. Otherwise TB works fine. Is it possible to just restore the particular local folder, as I can find both the entries in my mail folder on windows explorer? However the view of the two entries looks rather different on the two computers when I compare a local folder that has transferred. Regards, Arthur

Hello, I have enabled the Thunderbird dark mode. My expectation was that all messages in the message list are displayed in white on a dark background.

Unfortunately, the message list often uses a black font on a dark background.

I changed the color in the message pane using settings --> Colour

I followed the instructions/workarounds here for using dark theme, including reset and troubleshoot mode. https://support.mozilla.org/sv/questions/1439922

But it did not help. Maybe you guys can help.

Regards George

Thunderbird: 128.5.1esr (64-bit)

Using the provided interface I am unable to find any of my email, or get “chat” to go away.

I am quite frustrated. What can I do?

I get an error when I try to compact the Trash (after deleting emails). I am able to compact all others with no problems. See the jpg image file attached. Thanks. Brad

I periodically backup my Thunderbird AppData information: C:/Users/<me>/AppData/Roaming/Thunderbird

I believe I installed Thunderbird from the MS Store.

On one device (MS Surface Go, Windows 11), this directory does not seem to exist. I have hidden folders visible, and several folders show up under AppData\Roaming, but not Thunderbird. I tried using %APPDATA%\Thunderbird, which works on my other devices, but the result is "not found".

I created a local folder ("save") and then used "properties" to display its location:

mailbox///C:/Users/<me>/AppData/Roaming/Thunderbird/Profiles/pv771buo.default-release/Mail/Local Folders/Save

When I put this into the file explorer and hit return I get told there is no app to open this 'mailbox' link, and I should look for one on the MS store. When I remove the mailbox/// it gives me the "not found" dialog.

I used the help->troubleshooting dialog to "Open Folder" under the Profile Folder entry, and got a "Location is not available" dialog. The dialog cited the same folder path as given above.

Where is the Thunderbird App Data stored? How do I access it????

Hi everyone,

I’m having some trouble with Thunderbird and could use some guidance. I’ve been trying to install the latest version, but I keep running into issues. The installation either fails midway or gives an error message I can’t figure out.

Also, for the times when I’ve managed to install Thunderbird, I’ve noticed that updates don’t seem to apply properly. The program either doesn’t update automatically or prompts me to download the full installer again.

Could someone explain the proper steps for installing Thunderbird and ensuring updates are applied correctly? Are there any common pitfalls or settings I should check to avoid these issues?

Any help would be greatly appreciated!

Thanks!

You ask the Thunderbird users for volontary contribution at the costs you must give the possibility for payment with bank checks payment with bank cards and or PayPal is more and more difficult now for us. Under "please select" you must notice "Other" ! kind regards Antoine

Yesterday I had a problem controlling the Thunderbird layout. In a powerful demonstration of Murphy's Law, posting a detailed description here and waiting 24 hours seems to have made the problem go away.

I wish the same good fortune to anyone who reads this.

I do not see server settings option. Under account settings, I see outgoing server (SMTP) but not incoming! PLEASE HELP as my service provider changed their email client server settings and unless I can update, I cannot use Thunderbird.

I am trying to set-up a filter that matches e-mails having all their contacts (sender, recipients, ...) from a single fixed domain (e.g. company.tld). It means that any e-mail having at least 1 contact (sender/recipient) not from company.tld would not trigger the filter. Is there a way to do this with standard Thunderbird filters? I also tried to use a regexp on the header with FiltaQuilla extension but it is not trivial.

Any help would be welcome. Thanks, Olivier

After update of TB to 128.4.3est via openSuse (15.5) the calendar no longer displays any events. Is this a settings problem? I read of this problem on Win and MAC but don't see any postings related to Linux. Another post said that events are stored and recoverable. Suggestions appreciated.

Hi there- After a round with ChatGPT and many o' google searches, I still have not found the reason why the text color change tool in the formatting bar in Thunderbird (128.5.1esr) for Mac is not working.

Specifically, I see other HTML formatting working when composing an email, but I do not see any color changes. I have enabled and disabled the formatting bar; changed the sending format between Plain and HTML; unchecked Default Text Colors....and a few more steps I may be forgetting.

Any help here would be greatly appreciated.

Thanks!

Hi,

Please see the attached image.

In the header section of the compose window, the header fields and field labels are indented from the left edge of the window. This design wastes space and reduces the space available for the "From", "To" and "Subject" fields. The designers seemed to assume that everyone would use a very wide compose window. But text is composed and read more easily in a narrower column of text. The attached image shows a typical width in my use. Note that the sender's e-mail address does not even appear and the sender's e-mail account name is truncated.

Question 1: Why was the window designed this way? (Am I not understanding something?)

Question 2: Is there some way to move field labels and fields, perhaps with a setting in the Config Editor, to the left edge of the window?

Question 3: How does a person suggest/request a design change?

Many thanks for any help.

Rick