Thunderbird Community Forum

I have been having much trouble with Thunderbird. The latest problem is with the Sent folder. When I try to Compact Folders I get the message "The folder 'Sent on Local' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again."

I have plenty of disk space and have Full Control. I tried creating a temporary folder and moving all the Sent messages to it, so that Sent had zero messages. I still got the same message. The file listing showed Sent to have a size of 182 MB even though it didn't contain any messages. I've tried deleting sent.msf to force Thunderbird to recreate the index - didn't work. I tried using Repair Folder. That worked, but when I tried Compacting Folders again it found another folder with the same problem. I fixed that one and then it said the Sent folder was bad once again. I'm going around in circles!

I've deleted and recreated scores of .msf files for various reasons, trying to get Thunderbird to work without errors, but as soon as I get one problem fixed, another one crops up. I'd conclude that it's my computer, except that I'm not having any problems with other programs.

Any thoughts on this particular problem or Thunderbird problems in general? Thanks.

Hello. I want to archive my older e-mails to a Local Folder that I created. I set up Archiving to archive to an "Archive" subfolder on Local Folders. But when I select e-mails and try to archive them by right-clicking and choosing "Archive," they don't appear in the folder I created. A subfolder is created with the year of the e-mails as its name, but there's nothing in it. If I look at its Properties, it shows 0 messages. I also tried selecting e-mails and copying them to the local folder, but that doesn't work either. I get the same result. I also tried repairing the folders and closing and re-opening TBird, but no help.

My Thunderbird version is 68.12.1 64 bit, running on Windows 7 x64. Any help would be appreciated. I can provide any info that might be needed.

TIA Les

I am trying to transfer the address book form an old to new macbook. I installed new tbird. Old mac has 115.18, new 128.6.0. I copied the .mab.bak, and also renamed as .mab to the /profiles/xxx.default folder and also tried to the /profiles folder. Also tried copying sqlite. The new tbird created a xxx.default.sqr folder at some point. I get onef of the old addresses only. I have wasted 3 hours. I am willing to un-install and start over. I am somewhat familiar with unix and using a Terminal

until recently to select multiple messages on the message list pane, I held the CTRL depressed and clicked on the messages I wanted to select. Then could do an operation e.g. DELETE or MOVE on all the selected messages at once. That doesn't work anymore. Only one message can be selected at a time, and gets deselected when another message is selected. The CTRL key has no effect.

Start up has been lagging for the last 2 weeks or so. When I open the program I see "no emails found" and the circle of death. I have to wait for 20-30 seconds before my email accounts show up and again while they download. Anyone else having this issue or is it just me?

Today suddenly of my two email accounts, only one was opening when Firefox opened. All my folders were not visible, and the only thing I could see was the inbox for one email account. In the course of my "fixes" it's now even worse. I can only see one old archive folder (I think that's what it is). I tried reading in the forums and questions but nothing helps. I use Norton which some seem to say is a problem with updates, though it never used to be. I know where my stored emails and folders are for both accounts but Thunderbird does not seem to recognize them.

My wife and I have separate emails and passwords. After this upgrade, we both can still receive emails, but only she can send them. Our account settings are the same except for our names and email addresses. I noticed that under 'Edit SMTP server', changing her username also changes mine, which I suspect is part of the problem?

How do I reset the information Thunderbird sends to my email provider (Names.co.uk)? This information has changed as I had to change my password on Outlook (i.e. Microsoft). I used Thunderbird to access this email for many years. So there is an existing account with <outlook.office365.com>. I would like to reclaim access to this account.

I use Mozilla Thunderbird for emails. Somehow I have clicked something and lost the actual email, unless I double click on it and then it appears as though I am replying to said email. I have the columns subject/correspondence/date and that is all. I've tried many ways to get the emails back on screen, but can't see how. I'm not overly computer literate. Many thanks for any help.

Some security bobble forced me to change my password in Juno.

I can now access my email on line in webmail, but cannot send or download messages.

See screenshots. THANK YOU for your work.

I value Tbird because I can work offline and access my files off line.

I have 7 email accounts. Compacting only fails with one account. I can compress the sub folders of this email account. But compacting fails with top email account fails with the following message:

The folder email@gmx,de could not be compacted because writing to the folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again.

Machine is Win 10 Pro with latest updates. Use Brave https://brave.com/latest/ to fix issue, checked server settings and deleted global-messages-db.sqlite file from my machine. Restarted Thunderbird and re-indexed. What can I try as I need to get this fixed? Thanks

 Application Basics

   Name: Thunderbird
   Version: 128.5.2esr
   Build ID: 20241210220830
   Distribution ID:

   Update Channel: esr
   User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:128.0) Gecko/20100101 Thunderbird/128.5.2
   OS: Windows_NT 10.0 19045
   OS Theme:

   Launcher Process: Enabled
   Multiprocess Windows: 0/0
   Fission Windows: 0/0
             Enabled by default
   Remote Processes: 1
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
   Memory Size (RAM): 15.9 GB
   Disk Space Available: 21.8 GB

 Mail and News Accounts
   account1:
     INCOMING: account1, , (pop3) mail.powerxmail.com:995, SSL, passwordCleartext
     OUTGOING: , smtp.powerxmail.com:465, SSL, passwordCleartext, true

   account2:
     INCOMING: account2, , (none) Local Folders, 0, passwordCleartext

 Libraries

     Library
     Status
     Expected minimum version
     Version in use
     Path

       RNP (OpenPGP)
       OK
       0.17.1
       0.17.1.MZLA.128.5.2esr.botan
       C:\Program Files\Mozilla Thunderbird\rnp.dll

       OTR
       Failed to load. OTR chat encryption will not work.
       -
       -
       -

 Calendar Settings

   Home

     Name
     Value

     Name:
     Type: storage
     Disabled:
     Username:
     URI:
     Refresh Interval:
     Read-only:
     Suppress Alarms:
     Cache Enabled:
     iMIP Identity: id1
     iMIP Disabled:
     iMIP Account:
     Organizer Id:
     Force Email Scheduling:
     Popup Alarms Supported:
     Alarms on Invitation Supported:
     Max Alarms Per Event:
     Attachment Supported:
     Max Categories:
     Privacy State Supported:
     Priority Supported: true
     Event Supported:
     Task Supported:
     Local Time Supported:
     UTC/GMT Supported:
     Auto-Scheduling Supported:

 Crash Reports for the Last 3 Days

 Remote Processes

   Type: Count

   GPU: 1

 Add-ons

     Name
     Type
     Version
     Enabled
     ID

       Amazon.com
       extension
       1.1
       true
       amazondotcom@search.mozilla.org

       Bing
       extension
       1.0
       true
       bing@search.mozilla.org

       DuckDuckGo
       extension
       1.0
       true
       ddg@search.mozilla.org

       Google
       extension
       1.0
       true
       google@search.mozilla.org

       Wikipedia (en)
       extension
       1.0
       true
       wikipedia@search.mozilla.org

       System theme — auto
       theme
       1.3
       true
       default-theme@mozilla.org

       Dark
       theme
       1.3
       false
       thunderbird-compact-dark@mozilla.org

       Light
       theme
       1.3
       false
       thunderbird-compact-light@mozilla.org

 Security Software

   Type: Name

     Antivirus: AVG Antivirus
     Antispyware:
     Firewall: Windows Firewall

 Legacy User Stylesheets

   Active: false
   Stylesheets: No stylesheets found

 Graphics

     Features
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     Font Visibility Debug Info: Windows Platform
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     WebGL 2 Driver Renderer: Google Inc. (Intel) -- ANGLE (Intel, Intel(R) HD Graphics Direct3D11 vs_5_0 ps_5_0, D3D11-10.18.10.4252)
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     GPU #2
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     Diagnostics
     AzureCanvasBackend: skia
     AzureCanvasBackend (UI Process): skia
     AzureContentBackend: skia
     AzureContentBackend (UI Process): skia
     AzureFallbackCanvasBackend (UI Process): skia
     CMSOutputProfile: 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
     Display0: 1440x900@60Hz scales:1.000000|1.000000
     DisplayCount: 1
     HardwareStretching: both=0 window-only=0 full-screen-only=0 none=1 error=0
     OverlaySupport: NV12=None YUV2=None BGRA8=Software RGB10A2=None
     SwapChainTearingSupport: Supported
     GPUProcessPid: 8740
     Window Device Pixel Ratios: 1
     ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
     Font Visibility Debug Info: Windows Platform
     WebGPU Default Adapter: [object Object]
     WebGPU Fallback Adapter: [object Object]

     Decision Log
     HW_COMPOSITING: available by default
     D3D11_COMPOSITING: available by default
     DIRECT2D: available by defaultBlocklisted; failure code BLOCKLIST_FEATURE_FAILURE_DL_BLACKLIST_g984
     D3D11_HW_ANGLE: available by default
     GPU_PROCESS: available by default
     WEBRENDER: available by default
     WEBRENDER_COMPOSITOR: available by default
     WEBRENDER_PARTIAL: available by default
     WEBRENDER_SHADER_CACHE: available by default
     WEBRENDER_OPTIMIZED_SHADERS: available by default
     WEBRENDER_ANGLE: available by default
     WEBRENDER_DCOMP_PRESENT: available by default
     WEBRENDER_SCISSORED_CACHE_CLEARS: available by defaultblocklisted by env: Blocklisted by gfxInfo
     WEBGPU: available by defaultblocked by runtime: WebGPU cannot be enabled in release or beta
     WINDOW_OCCLUSION: available by default
     VIDEO_HARDWARE_OVERLAY: available by default
     VIDEO_SOFTWARE_OVERLAY: available by default
     HW_DECODED_VIDEO_ZERO_COPY: available by default
     VP8_HW_DECODE: available by default
     VP9_HW_DECODE: available by default
     REUSE_DECODER_DEVICE: available by default
     BACKDROP_FILTER: available by defaultBlocklisted due to known issues: bug 1785366
     CANVAS_RENDERER_THREAD: available by default
     ACCELERATED_CANVAS2D: disabled by default: Disabled by defaultfailed by runtime: Disabled with non-zero canvas worker threads
     REMOTE_CANVAS: available by default

   Crash Guard Disabled Features

   Workarounds

   Failure Log

 Media

     Audio Backend: wasapi
     Max Channels: 2
     Preferred Sample Rate: 48000
     Roundtrip latency (standard deviation): ...

     Output Devices

       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency

       Speakers / Headphones (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_10280577&REV_1001\4&8428007&0&0001
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480

     Input Devices

       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency

     Media Capabilities

     Enumerate database

 Environment Variables

   MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\User\AppData\Roaming\Thunderbird\Crash Reports
   MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\User\AppData\Roaming\Thunderbird\Profiles\fe36brk7.default\crashes\events
   MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\User\AppData\Roaming\Thunderbird\Pending Pings
   MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Thunderbird\crashreporter-override.ini

 Important Modified Preferences

   accessibility.typeaheadfind.flashBar: 0
   browser.cache.disk.amount_written: 1453393
   browser.cache.disk.capacity: 1048576
   browser.cache.disk.filesystem_reported: 1
   browser.cache.disk.hashstats_reported: 1
   browser.cache.disk.telemetry_report_ID: 2
   browser.search.region: US
   extensions.lastAppVersion: 128.5.2
   font.internaluseonly.changed: true
   font.name.sans-serif.x-western: Arial
   font.name.serif.x-western: Arial
   font.size.fixed.el: 14
   font.size.fixed.x-cyrillic: 14
   font.size.fixed.x-unicode: 14
   font.size.fixed.x-western: 14
   gfx.blacklist.direct2d: 3
   gfx.blacklist.direct2d.failureid: FEATURE_FAILURE_DL_BLACKLIST_g984
   gfx.crash-guard.d3d11layers.appVersion: 78.14.0
   gfx.crash-guard.d3d11layers.deviceID: 0x0152
   gfx.crash-guard.d3d11layers.driverVersion: 10.18.10.4252
   gfx.crash-guard.d3d11layers.feature-d2d: false
   gfx.crash-guard.d3d11layers.feature-d3d11: true
   gfx.crash-guard.status.d3d11layers: 2
   gfx.crash-guard.status.wmfvpxvideo: 2
   gfx.crash-guard.wmfvpxvideo.appVersion: 91.13.0
   gfx.crash-guard.wmfvpxvideo.deviceID: 0x0152
   gfx.crash-guard.wmfvpxvideo.driverVersion: 10.18.10.4252
   idle.lastDailyNotification: 1736357497
   layers.mlgpu.sanity-test-failed: false
   media.gmp.storage.version.observed: 1
   media.hardware-video-decoding.failed: false
   network.cookie.prefsMigrated: true
   network.dns.disableIPv6: true
   network.predictor.cleaned-up: true
   network.trr.blocklist_cleanup_done: true
   places.database.lastMaintenance: 1736357497
   places.history.expiration.transient_current_max_pages: 78097
   plugin.flash.lastmod_hi: 373
   plugin.flash.lastmod_lo: -1232729837
   privacy.bounceTrackingProtection.hasMigratedUserActivationData: true
   privacy.purge_trackers.date_in_cookie_database: 0
   security.remote_settings.crlite_filters.checked: 1633451777
   security.remote_settings.intermediates.checked: 1633451777
   security.sandbox.content.tempDirSuffix: {0d5ae63b-bf80-4e09-a18c-f5a92b22c6d6}
   security.sandbox.plugin.tempDirSuffix: {2b1ce192-9d6a-412b-be2f-bf7ae9f1bcac}
   signon.importedFromSqlite: true
   storage.vacuum.last.content-prefs.sqlite: 1735407073
   storage.vacuum.last.index: 1
   storage.vacuum.last.places.sqlite: 1736098294
   ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

 Important Locked Preferences

 fission.autostart.session: true

 Places Database

 Accessibility

   Activated: false
   Prevent Accessibility: 0
   Accessible Handler Used:
   Accessibility Instantiator:

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.35
     4.35

     NSS
     3.101.1
     3.101.1

     NSSSMIME
     3.101.1
     3.101.1

     NSSSSL
     3.101.1
     3.101.1

     NSSUTIL
     3.101.1
     3.101.1

 Sandbox

   Content Process Sandbox Level: 0
   Effective Content Process Sandbox Level: 1
   Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- default value is true
   GPU Process Sandbox Level: 1

 Startup Cache

   Disk Cache Path: C:\Users\User\AppData\Local\Thunderbird\Profiles\fe36brk7.default\startupCache\startupCache.8.little
   Ignore Disk Cache: false
   Found Disk Cache on Init: true
   Wrote to Disk Cache: false

 Internationalization & Localization

     Application Settings
     Requested Locales: ["en-US"]
     Available Locales: ["en-US"]
     App Locales: ["en-US"]
     Regional Preferences: ["en-US"]
     Default Locale: "en-US"

     Operating System
     System Locales: ["en-US"]
     Regional Preferences: ["en-US"]

 Remote Debugging (Chromium Protocol)

   Accepting Connections:
   URL:

 Printing

 Modified print settings

   print_printer: Canon MG2500 series Printer
   print.printer_Canon_MG2500_series_Printer.print_bgcolor: true
   print.printer_Canon_MG2500_series_Printer.print_bgimages: true
   print.printer_Canon_MG2500_series_Printer.print_duplex: 0
   print.printer_Canon_MG2500_series_Printer.print_edge_bottom: 0
   print.printer_Canon_MG2500_series_Printer.print_edge_left: 0
   print.printer_Canon_MG2500_series_Printer.print_edge_right: 0
   print.printer_Canon_MG2500_series_Printer.print_edge_top: 0
   print.printer_Canon_MG2500_series_Printer.print_evenpages: true
   print.printer_Canon_MG2500_series_Printer.print_footercenter:
   print.printer_Canon_MG2500_series_Printer.print_footerleft: &PT
   print.printer_Canon_MG2500_series_Printer.print_footerright: &D
   print.printer_Canon_MG2500_series_Printer.print_headercenter:
   print.printer_Canon_MG2500_series_Printer.print_headerleft: &T
   print.printer_Canon_MG2500_series_Printer.print_headerright: &U
   print.printer_Canon_MG2500_series_Printer.print_in_color: true
   print.printer_Canon_MG2500_series_Printer.print_margin_bottom: 0.5
   print.printer_Canon_MG2500_series_Printer.print_margin_left: 0.5
   print.printer_Canon_MG2500_series_Printer.print_margin_right: 0.5
   print.printer_Canon_MG2500_series_Printer.print_margin_top: 0.5
   print.printer_Canon_MG2500_series_Printer.print_oddpages: true
   print.printer_Canon_MG2500_series_Printer.print_orientation: 0
   print.printer_Canon_MG2500_series_Printer.print_page_delay: 50
   print.printer_Canon_MG2500_series_Printer.print_paper_data: 1
   print.printer_Canon_MG2500_series_Printer.print_paper_height: -1.00
   print.printer_Canon_MG2500_series_Printer.print_paper_name:
   print.printer_Canon_MG2500_series_Printer.print_paper_size_unit: 0
   print.printer_Canon_MG2500_series_Printer.print_paper_width: -1.00
   print.printer_Canon_MG2500_series_Printer.print_resolution: 600
   print.printer_Canon_MG2500_series_Printer.print_reversed: false
   print.printer_Canon_MG2500_series_Printer.print_scaling: 1.00
   print.printer_Canon_MG2500_series_Printer.print_shrink_to_fit: true
   print.printer_Canon_MG2500_series_Printer.print_to_file: false
   print.printer_Canon_MG2500_series_Printer.print_unwriteable_margin_bottom: 66
   print.printer_Canon_MG2500_series_Printer.print_unwriteable_margin_left: 25
   print.printer_Canon_MG2500_series_Printer.print_unwriteable_margin_right: 25
   print.printer_Canon_MG2500_series_Printer.print_unwriteable_margin_top: 12

Bonjour, je n'arrive pas à récupérer mon compte mail , problème de mot de passe et de connexion: compte messagerie : jeanpierre.campora83@gmail.com dans l'attente de votre réponse ou d'un lien pour pouvoir le récupérer PS: c'est important merci d'avance didier

I have added the android app to my phone and tablet but the messages are not synchronising fully with the version on my windows laptop. The 'sent' messages from my phone / tablet do not appear on my laptop although 'received' messages do. 'Sent' messages using the app do not appear in my Gmail linked account either. Any advice would be welcome please, it's a bit of a hassle having to keep checking things on separate machines.

Good morning, I had asked a question early on Saturday, but was unavailable the rest of the weekend so just now responding to associate Corey Bryan's answer. I had gotten a message that I am using an unsupported version and they recommend downloading the latest stable version.

He said it appears that I'm on the "Release" channel and most likely want to be on the ESR channel. I also mentioned that I am a cave-man when it comes to anything computer and am very skittish about making any changes as I don't how to straighten out any errors that might occur.

He asked me where I installed Thunderbird from and the answer is that I don't know. It was an IT guy that did it many years ago.

So I guess my questions are, if I've been using this version for years, do I need to or should I update it? If so, if I click on the latest stable version of Thunderbird, will that change anything on my computer, aside from getting the newer version of T-Bird? And will my e-mails in Thunderbird look any different?

Thanks very much for the help. Tony

Well. Had my own mail server for going on 25 years. But i decided to switch my mail over to proton mail using my domain. I just cannot justify the server cost for only email. So anyway in Thunderbird i had google smtp and my servers smtp so i could send mail from different accounts. when switching over to proton i went to delete my old server smtp server info leaving only the google smtp server. Then i tried to add a new smtp server with the data protonmail provided and clicked save and it refuses to add a second smtp server. I am stumped as i tried to readd my old smtp server and it will not allow me to add that either. any ideas ?

I've just downloaded TB to my new laptop and it has loaded version 128.6.0esr (64-bit) with About showing 3 extra notes:- Nebular icon, Thunderbird is up to date and 'You are currently on an esr update channel'. The layout looks way too much like Outlook for my liking so I checked my out laptop and About shows it to be 115.18.0 (32-bit) with Supernova icon, Thunderbird is up to date and the same 'You are currently on an esr update channel'. So, how do I get TB on the new laptop (currently showing 128.6.0esr (64 bit) to be, or at least have the same layout as, my old one showing 115.18.0 (32 bit) that I know and love? Thanks Chris

p.s. I can take screenshots of both layouts if necessary but if I can get to the same version first that might solve the issue.