Thunderbird Community Forum

Hello,

When I try to access my email via Mozilla's inbox it says that the password is failing. I have tried to create a new password but no emails are able to come in or get sent. I would like assistance in account recovery as I have had the account for at least 20 yrs it is thunderbird not mozilla

I started using Netscape Email in 1996. Moved to Tbird. I have archived emails by year going back to 1996 on my old desktop PC (Win 10). I bought a new PC (Win 11) and installed Tbird. I entered my email account info into Tbird and started receiving emails. I then followed the instructions for moving the Tbird emails from the old computer to the new. (I went to Troubleshooting Info on the old computer, opened the Profile Folder, went up to the Thunderbird folder, copied it to an external hard drive, and pasted it in the same place on the new computer.)

I opened Tbird, the archives folders do not show up. I looked in the Profile Folder, and I have three profiles. (I tried pasting twice.) A picture is attached. The old computer only shows the top one (59t8...).

How do I get my archived folders back, or how do I have Tbird on the new computer use the profile on the old one?

Thanks, - Andy

Trying to set up Thunderbird on new computer. I do NOT want to import anything but address book from old computer. I use Thunderbird to Gmail since I also have an Android phone and want to access emails with Thunderbird and Gmail. I downloaded the Thunderbird installer, but I cannot log into Gmail when the Thunderbird setup asks me to EVEN THOUGH I know I am using the correct Gmail password, it is rejected as incorrect. Do I need to set up a whole new Gmail account? I MUST use the same email address, and I doubt Google will allow me to set up a new account with that address.

Please help.

Hello

Version 128.5.2 esr.

After starting the program, entering the password and checking the "check box" MT does not remember the passwords for the email account and Google. The password manager is empty. After restarting it is the same.

Hello, excuse me for my bad english. I use thunderbird 128.4 esr on linux 64 bits ( Ubuntu 24.04). I would to create a diffusion liste, to transmit frequently messages to some friends. The thunderbird help https://support.mozilla.org/fr/kb/comment-creer-et-utiliser-des-listes-de-diffusion say : - 1 open adress book -> OK with menu Tools/Adress book - 2 select Files/new/diffusion list

            -> I've not this item on my PC ! on the left column, only 3 items :
                           - All adress books
                           - Personals adress
                           - Collects adress

The support page isn't for my Thunderbird version. How can i create one diffusion list ? Thank you very much. Jean

Hello I use Windows Thunderbird with many different mail accounts. I'd like to phase out one of them, and send back an auto reply asking the senders to change to my other email address. I did not find the way to set it up for only one phased out account (old email address). Any hint ? Thanks

Good morning, I had asked a question early on Saturday, but was unavailable the rest of the weekend so just now responding to associate Corey Bryan's answer. I had gotten a message that I am using an unsupported version and they recommend downloading the latest stable version.

He said it appears that I'm on the "Release" channel and most likely want to be on the ESR channel. I also mentioned that I am a cave-man when it comes to anything computer and am very skittish about making any changes as I don't how to straighten out any errors that might occur.

He asked me where I installed Thunderbird from and the answer is that I don't know. It was an IT guy that did it many years ago.

So I guess my questions are, if I've been using this version for years, do I need to or should I update it? If so, if I click on the latest stable version of Thunderbird, will that change anything on my computer, aside from getting the newer version of T-Bird? And will my e-mails in Thunderbird look any different?

Thanks very much for the help. Tony

Hi,

I had an old question about PDF's showing inside the email, but I did not have evidence. I now have a pdf that shows in line, in Thunderbird, and one that does not.

Would this help in developing and allowing Thunderbird to show Pdfs in line?

Scrrenshot att

Thanks a lot

how to you get Tbird to stop going directly to the email page! we need Tbird to have a log on page? why does Tbird go directly to email from the icon!!! very bad. .anyone can click on the icon and see all mail

Dear Thunderbird team and community,

long term user here, thanks a lot for your awesome software, absolute essential live-saver.

A few days ago, I did the update to 128.1.0esr (64-Bit) from 115 on win11. Very smooth transition, no issues with my 4 accounts, calendars etc. Great experience.

However, since the update, QuickSearch Ctrl-Shift-K filter that did instanteaneous filters on my 25k mailfolders came to griniding halt.

What happend: - Type a search term with filters on 'subject', 'from' 'to'activate freezes the app for many wall-clock seconds (5-10). Switching to another app and switching back gives me a Windows (Thunderbird not Responsive) in the title bar of the main window during that time.

What I expected: - almost instantaneus filter without noticable lag

What I tried: - deactivate, then uninstall expression search addon incompatible with 128 - restart in Troubleshoot mode with all addons disabled - reboot OS (Win11) several times - searched forums and stackoverflow for similar issues using different search term approaches and combinations

Thank you very much for any pointers how i could resolve the issue. Thanks again for your awesome product!

Jakob

My system (sorry, German)

 Allgemeine Informationen

   Name: Thunderbird
   Version: 128.1.0esr
   Build-ID: 20240730200333
   Distributions-ID:

   Update-Kanal: esr
   User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:128.0) Gecko/20100101 Thunderbird/128.1.0
   Betriebssystem: Windows_NT 10.0 22631
   Betriebssystem-Theme:

   Starter-Prozess: Aktiviert
   Fenster mit mehreren Prozessen: 0/0
   Fission-Fenster: 0/0
             Standardmäßig aktiviert
   Externe Prozesse: 3
   Unternehmensrichtlinien: Inaktiv
   Google-Location-Service-Schlüssel: Fehlt
   Google-Safebrowsing-Schlüssel: Fehlt
   Mozilla-Location-Service-Schlüssel: Fehlt
   Abgesicherter Modus: true
   Speichergröße (RAM): 63,2 GB
   Speicherplatz verfügbar: 304 GB

 E-Mail- und Newsgruppen-Konten
   account1:
     INCOMING: account1, , (imap) 
     
   account2:
     INCOMING: account2, , (none) Local Folders, 0, 3

   account3:
     

   account4:
     
   account7:
     
 Bibliotheken

     Bibliothek
     Status
     Minimal vorausgesetzte Version
     Verwendete Version
     Pfad

       RNP (OpenPGP)
       OK
       0.17.1
       0.17.1.MZLA.128.1.0esr.botan
       C:\Program Files\Mozilla Thunderbird\rnp.dll

I am grateful for the recently added ability to see a sender's URL in the "From" column. However, the URL is always preceded by a name or some other text; and when sorting the list in any folder on From, it sorts on the preceding text, not on the URL itself.

That prefix text is often (to me) meaningless and/or useless. I want to be able to sort on the URL itself without involving the text. If this is already possible I haven't figured out how to do it. If it's not possible now, I request that it be made available as a configurable option.

From an upgrade to Ubuntu 24.04 I had a fresh installation of Thunderbird 128.4.4esr with a new profile in a different location. After some attempts at migration I ended up with

(base) kuiper@nutmeg2:~/snap/thunderbird/common/.thunderbird/p325bquj.default$ ls -l ImapMail/ total 48 drwxr-xr-x 3 kuiper kuiper 4096 Dec 3 17:22 imap.gmail-1.com drwxr-xr-x 3 kuiper kuiper 4096 Dec 7 10:44 imap.gmail-2.com drwxr-xr-x 3 kuiper kuiper 4096 Dec 7 12:12 imap.gmail.com

This are big directories taking a lot of disk space.

(base) kuiper@nutmeg2:~/snap/thunderbird/common/.thunderbird/p325bquj.default$ sudo du -hst 1G ImapMail/* 15G ImapMail/imap.gmail-1.com 15G ImapMail/imap.gmail-2.com 17G ImapMail/imap.gmail.com

Can I just delete imap.gmail-1.com and imap.gmail-2.com?

I have inbox so that the messages are below the subject, correspondent and date lines. This is OK but I need to show more of the headings. Can anyone show me how to reduce the height of the subject line please. Many thanks..........Joe