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Thunderbird constantly crashing (win10)

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I have been using Thunderbird for many, many years now and been happy with it.

However last 6 months or so, it has been constantly crashing, often several times a day. Crash reports almost never get sent as it says there is a technical error.

Using a HP Spectre 360 (7 years old) with Windows 10. All windows updates have been applied, and constantly virus checked etc. No other programs giving me grief like Thunderbird which is the most important program. Before Thunderbird I used Eudora which was also great. Always regretted changing to Thunderbird.

I am now over it and Thunderbird. How do I transfer all my emails, attachments etc going back 10-12 years or so to a new email program.

Any suggestions regarding a better email client. Don't want to use Outlook. Have been looking at Proton Mail.

I have been using Thunderbird for many, many years now and been happy with it. However last 6 months or so, it has been constantly crashing, often several times a day. Crash reports almost never get sent as it says there is a technical error. Using a HP Spectre 360 (7 years old) with Windows 10. All windows updates have been applied, and constantly virus checked etc. No other programs giving me grief like Thunderbird which is the most important program. Before Thunderbird I used Eudora which was also great. Always regretted changing to Thunderbird. I am now over it and Thunderbird. How do I transfer all my emails, attachments etc going back 10-12 years or so to a new email program. Any suggestions regarding a better email client. Don't want to use Outlook. Have been looking at Proton Mail.

Modified by Wayne Mery

All Replies (7)

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I'm guessing you have pop accounts?

Helpful?

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Yes, I know nothing about IMAP

Helpful?

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It is probably https://bugzilla.mozilla.org/show_bug.cgi?id=1891962.

According to the users with whom I have corresponded, the crash frequency can be reduced by removing or increasing the time interval of automatic checks for new mail in the pop account settings - 15-30 minutes for example.

Helpful?

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OK. I have now changed every account to 30 minutes. I will wait with bated breath to see what happens next.

Helpful?

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Thanks. Please post an update

Helpful?

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Worked ok for three days and has now crashed again. So that is not the answer by the look of it.

Any other suggestions, or do I just dump Thunderbird for something more reliable?

Helpful?

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Does Help > Troubleshoot Mode help? What antivirus software do you use? How many pop accounts? Do you use the option "keep messages on server" ?

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