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Please help with plug in crashes

  • 1 reply
  • 3 have this problem
  • 2 views
  • Last reply by cor-el

debralc
debralc
more options

It is usually occurring within my email. If I go to a site it is less frequent. In email it freezes, releases, freezes, releases a number of times then informs me the plug has crashed. the plugin is continuously crashing and I do mean continuously! It is a constant problem! I have updated, sent crash reports, done all I can do on the end. My security is not detecting anything. This is very frustrating. PLEASE HELP! Your hours are so limited, I am never available on my computer for "live chat". PLEASE HELP!

It is usually occurring within my email. If I go to a site it is less frequent. In email it freezes, releases, freezes, releases a number of times then informs me the plug has crashed. the plugin is continuously crashing and I do mean continuously! It is a constant problem! I have updated, sent crash reports, done all I can do on the end. My security is not detecting anything. This is very frustrating. PLEASE HELP! Your hours are so limited, I am never available on my computer for "live chat". PLEASE HELP!

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try to disable OOPP (Out-Of-Process-Plugins)

See http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins

Your above posted system details show outdated plugin(s) with known security and stability risks.

  • Java Plug-in 1.6.0_13 for Netscape Navigator (DLL Helper)

Update the Java plugin to the latest version.