Thunderbird Community Forum

Hello,

I want to get away from Outlook and, therefore, downloaded Thunderbird. However, I cannot connect it to my GMX account.

When I try to add the account it finds the details but then gives me an error message that the configuration, password or username are wrong. Password and username are definitely correct, as I can use them to get into my online GMX account. Regarding the configuration / account settings they seem to be the ones I have always used, but I have tried others, which also do not work. I found a reply in Support to a similar problem by Toad Hall from the 17th July 2023. I went through all the suggestions but nothing has solved the problem.

I tried the configuration given (see below) but Thunderbird does not seem to be able to connect with them either.

• Incoming: imap.gmx.com
• port: 993
• Connection Security: SSL/TLS
• Authentication Method: Normal Password
• User Name: full email address
• Password - same one you use to access webmail account

• Outgoing: mail.gmx.com
• port: 587 (instead of 465 with SSL/TLS)
• Connection Security: STARTTLS
• Authentication Method: Normal Password
• User Name: full email address
• Password - same one you use to access webmail account

It does NOT prompt for a password. The Activity Manager is empty. The firewall shows all permissions for Thunderbird given. I have used this GMX account for years.

I have created a file with screen shots of the individual steps in setting up a new e-mail account and the error messages I am getting. I don’t know whether that would be useful, but I cannot see how to attach it.

Many thanks

Peter Mueller

I have TB 128.5.1esr configured to check MS Outlook mail using the Owl for Exchange extension. To resolve an issue where Outlook misfile emails, I deactivated all my local TB mail filters and replaced them with Outlook rules. Ever since, I've had trouble with displaying messages.

All my messages appear as usual in the main the main window but often when I click on one to read it the message pane is blank. The content sometimes reappears if I select and deselect the message a few times or if I use the keyboard shortcuts to start a reply. The affected messages seem random.

I've tried repairing all my folders and I've rebuilt the mail index by deleting the sqlite file from my profile but it keeps happening. I can't figure out why changing message filtering from TB to Outlook would matter but am not sure how to troubleshoot further. Has anyone else had this problem?

thanks,

Hello,

I'm having trouble opening mail from a remote folder.

I ran this command to authorize the removable media: sudo snap connect thunderbird:removable-media :removable-media

If I mount my remote folder via fstab with this configuration, I can open remote mail with Thunderbird:

user@server:remote_folder/ /media/user/remote_folder fuse.sshfs noauto,x-systemd.device-timeout=5,x-systemd.mount-timeout=5,x-systemd. automount,follow_symlinks,rw,_netdev,users,idmap=user,uid=1000,gid=1000,IdentityFile=/home/user/.ssh/id_rsa,allow_other,reconnect,ServerAliveInterval=5,ServerAliveCountMax=1 0 0

On the other hand, if I mount the same remote folder with the sshfs command :

sshfs -o idmap=user user@server:remote_folder /media/user/remote_folder -o follow_symlinks

Unable to open mail.

Would you have an idea, please?

Thanks for you answer.

Ubuntu 24.04 Thunderbird 128.2.3esr

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