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  • Poslední odpověď od TyDraniu

randal.osgood1
randal.osgood1
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Lately every time you release an update you break something in how Amazon is displayed. Not on all pages, the initial main page is fine, but if you try and view any lists or past purchases the display is unreadable. I've noticed this in the past, but this time it happened right after your last update, so I conclude that's where the problem lies. The attached screenshot is of my Amazon Wishlist. If you have one of those you'll notice the appreaence is way off. And BTW I was trying to delete the list, or perform any of the other actions that result in those warnings. Thank you.

Lately every time you release an update you break something in how Amazon is displayed. Not on all pages, the initial main page is fine, but if you try and view any lists or past purchases the display is unreadable. I've noticed this in the past, but this time it happened right after your last update, so I conclude that's where the problem lies. The attached screenshot is of my Amazon Wishlist. If you have one of those you'll notice the appreaence is way off. And BTW I was trying to delete the list, or perform any of the other actions that result in those warnings. Thank you.
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TyDraniu
TyDraniu
  • Top 25 Contributor
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Hello,

Try Firefox Troubleshoot Mode to see if the problem goes away. Firefox Troubleshoot Mode is a special diagnostic mode that temporarily turns off hardware acceleration, disables add-ons (extensions and themes) and resets some settings. See the Diagnose Firefox issues using Troubleshoot Mode article for details.

You can restart in Firefox Troubleshoot Mode from the Help menu:

  • Click the menu button Fx57Menu, click Help, select Troubleshoot Mode and click Restart in the "Restart Firefox in Troubleshoot Mode?" dialog that opens.

When the Firefox Troubleshoot Mode window appears, select "Open".

Fx88TroubleshootMode

If the issue is not present in Firefox Troubleshoot Mode, your problem is probably caused by an extension, theme or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Troubleshoot Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again. (If you can't exit Firefox Troubleshoot Mode, please see Firefox is stuck in Troubleshoot Mode).

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

randal.osgood1
randal.osgood1 Autor dotazu
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Did you even read my message? This sounds more like the thing you send everyone who writes you with a problem. It is very obvious the problem is with your updates as it has happened more than once when an update is applied. How about looking to see what you might have been doing wrong?

TyDraniu
TyDraniu
  • Top 25 Contributor
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Yes, I read your message. We can't check it on our side, until you help us by doing some troubleshooting steps.