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Why do I keep receiving emails that I have received weeks ago?

  • 3 svar
  • 3 har dette problem
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  • Seneste svar af Toad-Hall

rhouse3mts.net
rhouse3mts.net
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About once a week I will receive 2-3 emails that I had received weeks ago. They appear as new emails and are not sent again by the original sender. The duplicated emails seem quite random.

About once a week I will receive 2-3 emails that I had received weeks ago. They appear as new emails and are not sent again by the original sender. The duplicated emails seem quite random.

Alle svar (3)

FransdeV
FransdeV
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What's the size of those messages? Large by any chance? What could happen is this scenario: You're on a relatively slow connection and are polling every 5 minutes. Downloading a message with a large attachment exceeds the 5 minute time-slot thus the server never get's the signal "message download completed" It keep's the message until finally TB succeeds (weeks later) in downloading within the 5 minute period.

Just a guess. /Frans

rhouse3mts.net
rhouse3mts.net Spørgsmålsstiller
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Hi Thanks for your input but there were only a couple that had attachments and they were very small in size. All of the other were 1 or 2 line emails. Usually, I am notified I have 3 new messages and only one of them will appear in bold at the top of the list. The other 2 repeat messages are placed right beside the original message and I have to scroll down to find them. Thanks again, Rob

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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It is possible that your popstate.dat file may have incorrect info for that email or some other corruption has caused it to go awol.

See info here: http://kb.mozillazine.org/Popstate.dat

You could delete the popstate.dat file and it will create a new one. The downside is that anything on the server will be downloaded again, but only once.

How to access popstate.dat file. make hidden files and folders visible:

You can also navigate directly to your profile folder at the following path:

The AppData folder is folder is a hidden folder; to show hidden folders, open a Windows Explorer window and choose "Organize → Folder and Search Options → Folder Options → View (tab) → Show hidden files and folders". C:\Users\Windows user name\AppData\Roaming\Thunderbird\Profiles\Profile name\ Mail\mail account name

Easy way to access via Thunderbird after making hidden files visible.

  • Help > Troubleshooting Information
  • click on 'show folder' button 
a new window opens showing your Profile folder.
  • Close thunderbird now - this is important.
  • click on 'Mail' folder
  • click on mail account name
  • look for 'popstate.dat' file and delete it.
  • Close window.
  • Retart Thunderbird.